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In this help center, you can find content for both Merchant Center Next and the classic Merchant Center experience. Look for the logo at the top of each article to make sure you're using the article for the Merchant Center version that applies to you. 

Post-purchase experience for shipping

A custom icon for Merchant Center Classic Article Header.

To improve your post purchase experience and provide the option for customers to track their orders directly in Gmail with tracking updates, we encourage you to provide the following information in your order and/or shipment confirmation emails:

  • Order number
  • Product name and product image (if applicable) 
  • Merchant name
  • Order URL
  • Tracking number 
  • Estimated delivery date
Note: This is currently only available for US orders and customers must opt-in to receiving these updates. Orders must be fulfilled through a supported carrier and data can also be provided via the Order and ParcelDelivery Schema.org.


 

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