Manage your organization's domain

To use Google meeting room hardware, you must verify your organization's domain with Google. This is a one-time process that allows your Google meeting room hardware to communicate with other devices and users in your organization.

Verify your organization's domain

Platform Description
Organizations that use G Suite

Your domain was verified during the G Suite setup process. No additional action is required unless you need to associate secondary domains with the same G Suite account (see below).
Organizations that do not use G Suite

Complete the instructions in the welcome email after purchasing your first Google meeting room hardware device.  

If you don’t already use G Suite, you can sign up for a G Suite trial after your order is complete and your domain name is verified. You'll receive a 30-day free G Suite trial instead of the standard 14 days.

 
Do not skip this step! You must verify your organization’s domain name to enroll and manage your devices. Your domain is the unique name that appears after the @ sign in your company email address and after www. in your web site address. You must verify that you own this domain to ensure that unauthorized users cannot access your Google meeting room hardware or services.

Associate additional domains

You can also associate secondary domains with the same G Suite account to provide access to Google meeting room hardware for users of those additional domains. See the following for more information.

Support for multiple domains

Google meeting room hardware is designed to operate within the primary and secondary network domains registered to a single G Suite account. If your organization uses different G Suite accounts for separate network domains, special considerations apply, as summarized in the following table.

G Suite Domain Type Description Ordering Considerations Supported Features

Primary domain

 A single network domain managed by a single G Suite account. When ordering, submit your primary domain to ensure that the Google meeting room hardware licenses are applied to that account.

All users on the primary domain (and associated G Suite account) have access to g.co/hangout and g.co/present named video calls.

Secondary domain(s)

 Additional sub‑domains or separate domains that are managed by the same G Suite account.

You do not need to submit your organization's secondary domains when ordering. The Google meeting room hardware licenses are applied to your primary account, and secondary domain users receive the same functionality as the primary domain users. 

See Add or change domains and Managing domains for more information.

Secondary domain users have the same feature access as primary domain users, such as g.co/hangout and g.co/present named video calls.

Multiple domains

 Separate domains managed by separate G Suite accounts.

If your organization has multiple separate domains, you must submit the domain names with the number of licenses to be used by each domain when ordering Google meeting room hardware.
  • User of multiple domains do not have access to g.co/hangout and g.co/present named video calls unless licenses are purchased specifically for their domain.  
  • Users from different accounts must be invited to the meeting (using a named video call or calendar invitation). 
  • If a user on each G Suite account adds their room to the calendar meeting, then two devices under separate G Suite accounts can join a call.
  • Resources (rooms) created in one G Suite account cannot be accessed by users in a different account (for example, you cannot schedule meetings in a room managed by a different G Suite account).
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