Sep 25, 2019
Allow external users to join a "google meet" meeting without having to ask.
Hello everyone, this is the problem I'm having and that I need some help with:
- I'm using a "G Suite Basic".
- I created a mtg in my calendar (Google Meet) and I added a bunch of people that are outside of my domain organization.
- They all accepted the invitation to the Google Calendar meeting.
- When they open the Google Meet link (even when they accepted the invitation, and that they actually appear in the invited list), they still need to ask for permission to join the meeting.
I have already checked in the settings for Google Meet in the GSuite, but I can't find anything that could help me with this problem, my setting for "all classic Hangouts video calls begin with external guests allowed to request access" is already setup, and it doesn't make any difference, I assume that it's because it refers to classic hangouts instead of google meet.
Anyways, is there a way to have any user to join the meeting without having to ask? or is there any setting that I need to have activated in order to allow the users in the invited list to join without having to ask for permission? (and yes, they are joining the meeting with the email account from the invitation already logged).
Thank you.
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If the recommended answer does not work for you please please start a new topic of your own.
As Rupert mentioned above, the exact details of your situation do make a difference, and while it may seem like you have the same issue, it may not be.
For example, the Meet options for G Suite for Education accounts are now different than other G Suite accounts.
You can start a new topic here: http://support.google.com/meet/thread/new
Product Expert Alumni Rupert recommended this
Hi all, people should be able to join the Meet call directly if their Google account is added to the Calendar event.
People inside your organization can always join as long as they’re signed in to their G Suite account (such as their Gmail account at work or school). Someone from your organization must grant access to external guests when they try to join, unless the external Google Accounts are added to a Calendar event or they’re invited during a video meeting.
Learn more here: https://support.google.com/meet/answer/9303164
Please also send feedback to Google to let them know how you would like it to work.
How to report a problem or send feedback: https://support.google.com/meet/answer/7291340
Last edited Jan 25, 2020
Gold Product Expert Penelope recommended this
All Replies (64)
Hi Nestor De'Ibarra
If you're not signed in to your G Suite account or joining another organization’s meeting, a participant might need to approve your request to join.
From your post it appears you already have the following set:
- Sign in to the Google Admin console.
- From the dashboard, click Apps, then click G Suite > Talk/Hangouts.
- Click Global settings.
- Under Hangouts video calls, select All classic Hangouts video calls begin with external guests allowed to request access..
Please use the following page to contact support: https://support.google.com/a/answer/1047213
Apr 3, 2020
The response to Daniel specifically addressed the comment about requiring an authenticated google account to access Meet, and I was clarifying that Meet is open to anyone, regardless of them having an account. Apart from those using iOS, where an account is needed to use the Meet app.
To take it back to the original post, 'allow external users to join a google meet, without having to ask', is answered the recommended post at the top of the comments.
Also please recognise that Google is receiving a lot of feature requests regarding Meet functionality currently, and have been working quickly to provide fixes. If you would like to contribute feedback, or feature requests, please do so using the 'send feedback/report an issue' from Meet, as those reports go directly to Google engineers.
Apr 3, 2020
Apr 4, 2020
If the recommended answer does not work for you please please start a new topic of your own.
As Rupert mentioned above, the exact details of your situation do make a difference, and while it may seem like you have the same issue, it may not be.
For example, the Meet options for G Suite for Education accounts are now different than other G Suite accounts.
You can start a new topic here: http://support.google.com/meet/thread/new
Product Expert Alumni Rupert recommended this
Apr 7, 2020
Last edited Apr 7, 2020
Jason: that depends on whether you are using a G Suite for Education account or a G Suite business account.
For G Suite for Education accounts only the organizer can accept/deny Ask to Join requests.
When someone asks to join, anyone who can accept/deny should see the request pop up.
Apr 15, 2020
Please Google. You opened up larger than conference room participation and we really need the option for an open-join meeting that is a very common use case where you don't organize lists of all participant's google accounts prior to meeting or specifying "please switch to your account in this domain when you join," etc. you know multi-account is more common than not. Can't imagine not understanding this pain.
Apr 29, 2020