Use apps in Google Chat

Apps are special accounts that you can message to connect you to services in Chat, so that you can:
  • Look up information.
  • Schedule a meeting.
  • Complete tasks.

Learn how apps work in Google Chat

When you interact with an app in Chat, the app can see your:

The app can see other's basic information in a chat, but it can't see their email address or avatar unless they interact directly with the app.

Google creates and maintains some apps, such as the Meet and Google Drive apps.

Third-party software vendors create and maintain other apps. If you use a third-party app, review the vendor's Terms of Service and privacy policy for more information on the third-party use of your data.

Important: On your work or school accounts, your admin can install apps on your behalf. Afterwards, the apps can send you direct messages. You can't uninstall the apps, but you can turn off notifications for conversations with the app.

Tip:

Add apps to a conversation or space

  1. On your computer, go to Google Chat. You can also go to your Gmail account
  2. Select a conversation or space.
  3. At the top, click the space name or conversation participants. 
  4. Click Apps and integration and then Add apps.
  5. Enter the app name, then select one or more apps and then Click Add.

Remove apps from a conversation or space

  1. On your computer, go to Google Chat. You can also go to your Gmail account
  2. Select a conversation or space.
  3. At the top, click the space name or conversation participants.
  4. Click Apps and integrations.
  5. To remove an app, click More options  and then Remove from space.

Find and install a Chat app

Important: If you have a work or school account, your organisation controls which apps are available to you. 

  1. On your computer, go to Google Chat. You can also go to your Gmail account
  2. Select an option:
    • Click New chat  and then Find apps.
    • In the Chat sidebar, click Get add-ons .
  3. Search or browse for an app.
  4. Select an app.
  5. Install or add the app to a space.

Tips:

  • You can search or browse an app in the Marketplace. Learn how to search or filter apps.

  • To perform tasks on your behalf, the app sends you a prompt to get your permission to access your Google Account. To grant permission, go to the prompt and click AllowLearn how to remove access to third-party apps to your account.
  • To uninstall an app in a direct message, at the top, click the app name and then Uninstall. For work or school accounts, you can't uninstall apps that your admin installed.

Use slash commands in messages

Use slash commands in Google Chat to communicate quickly with apps. You don't have to remember the commands. Enter a forward slash /, and a list of commands appears.

Only you can view the slash commands that you use. The app's responses are visible in the conversation. 

  1. Go to Chat or Gmail.
  2. Select a conversation or space.
  3. In the reply area, enter a forward slash /.
    A list of apps appears. Under each app name is a list of available commands. As you enter more characters, the list shortens to match.
  4. Choose a command and enter any additional info.
  5. Press Enter.

Tip: If the app isn’t already in the conversation or space, the app is added when you message it.

Get help with apps

  1. Go to Chat or Gmail.
  2. Open the conversation or space with the app.
  3. Show available commands:
    • In a 1:1 conversation with the app, enter help.
    • In a space or group conversation, enter @appname help, where appname is the app’s name.
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