Find help for issues with Android apps & games

Many Android apps available on Google Play are created and maintained by third-party developers, not by Google. For example, Facebook, Clash of Clans, Instagram, Puzzles & Dragons, and any other app that doesn't have Google listed as the developer. Sometimes the developer will be the best person to help with your issue, sometimes it will be Google. 

Check the information below to see what the best solution to your issue is:

An app or game isn’t working properly

Contact the developer

An in-app purchase didn’t come through or isn’t what I expected

Troubleshoot the issue

I have a problem paying for something on Google Play

Troubleshoot the issue 

I have a different issue

Contact Google

Clear search
Close search
Google apps
Main menu
Search Help Center