You can purchase apps and digital content on Google Play using payment methods from your Google Account. If it's your first time making a purchase, your payment method will be added to your Google Account.
Update payment settings and fix issues
Find payment methods that you can use
Available payment methods vary by country. If your country is not listed, scroll down.
You can add the following credit/debit cards to your account:
- American Express
- Mastercard
- Visa
Note: The types of cards accepted through Google Play may vary. If your card doesn't work when you think it should, contact your bank or card issuer for help. You may notice temporary authorisations on your account when using a credit or debit card.
With some mobile devices and service plans, you can charge purchases to your operator bill.
Participating operators in Malaysia:
- CelcomDigi
- Maxis
- TuneTalk
- U Mobile
- Unifi Mobile
When you buy something, you'll see the charge on your operator account after 15 minutes.
Note: You may see an SMS (text message) starting with 'DCB' or 'DCB_Association' on your phone when you sign up for mobile phone billing. The message is automatically generated and sent to complete enrolment in mobile phone billing for your Google Play account.
Mobile phone billing troubleshootingIf you don't see an operator billing option, keep in mind that:
- Mobile phone billing is only available using the Google Play Store app. It isn't available on the Google Play website on a computer or mobile browser.
- Your account with your operator must be in good standing.
- If you use a device with dual SIM cards, make sure that you put the right SIM card in slot 1 and leave slot 2 empty.
- Mobile phone billing is not available on rooted devices.
- Some mobile phone operators can't be used to pay for subscriptions.
- Not all operators are supported. If your operator isn't supported, you can't find the option for mobile phone billing.
- Prepaid mobile numbers may not be supported.
Check with your operator to make sure that:
- You haven't exceeded your operator's monthly spending limit.
- Your device and service plan allow premium content purchases.
- Your device can use mobile phone billing.
Cancelled purchases
Purchases that aren't successfully authorised with your operator are immediately cancelled. For help with unsuccessful mobile phone billing purchases, contact your mobile service provider.
-
Boost: You can use Boost Wallet to buy apps and digital content on Google Play. You need a registered Boost Wallet account with enough balance to use this service.
- Touch 'n Go: You can use Touch 'n Go wallet to buy apps and digital content on Google Play. You need a registered Touch 'n Go wallet account with enough balance to use this service on Google Play.
- ShopeePay: You can use ShopeePay to buy apps and digital content on Google Play. You need a registered ShopeePay account with enough balance to use this service on Google Play.
Users in Malaysia can use Financial Process Exchange (FPX) bank transfer as a form of payment in the Play Store.
Available banks:
- Affin Bank
- Alliance Bank
- AmBank
- Bank Islam
- Bank Rakyat
- Bank Simpanan Nasional
- CIMB Bank
- Hong Leong Bank
- HSBC Bank
- Kuwait Finance House
- Maybank
- OCBC Bank
- Public Bank
- RHB Bank
- Standard Chartered Bank
- UOB Bank
Online banking information:
- Google doesn’t store your bank account information like username, password or account number.
- Confirm every transaction through your bank’s app or website.
- Online banking can be used at play.google.com or with versions 6.4.0 or above of the Google Play Store app.
- The online banking payment method can’t be used for subscriptions.
- Refunds return to the user's bank account.
Important: As of 1 February 2026, Google Play gift cards and prepaid Play balance have expired in Malaysia. You are no longer able to spend your prepaid Play balance, but you can request a refund by contacting Google Play support.
The other forms of payment that Google Play accepts are:
- Credit or debit cards
- Mobile phone billing
- e-wallets
- Online banking
If you only have Google Play balance as a form of payment, you can add other payment methods to your Google Account.
Learn more about accepted payment methods.
Learn how to add, remove or edit your Google Play payment methods.
Tip: Promotional Play balance will still be issued or held with applicable expiry dates. Check your remaining Play balance.
Important: As of 1 February 2026, the option to add cash to your Play balance is no longer available in Malaysia, and prepaid Play balance has also expired. You are no longer able to spend your prepaid Play balance, but you can request a refund by contacting Google Play support.
You can still use cash to make an in-app purchase at selected corner shops. The corner shop that you use may charge additional fees. Learn how to make an in-app purchase with cash.
Available corner shops:
- 7-Eleven
Tips:
- Promotional Google Play balances will still be issued or held with applicable expiry dates. Check your remaining Play balance.
- You can't use cash to pay for subscriptions.
Other countries
If your country is not on the list, available payment methods are listed below:
You can add the following credit/debit cards to your account:
- American Express
- Discover
- Mastercard
- Visa
Note: The types of cards accepted through Google Play may vary. If your card doesn't work when you think it should, contact your bank or card issuer for help. You may notice temporary authorisations on your account when using a credit or debit card.