Do you have questions about your Pixel Buds? Check below for answers. If you can't find the answer you're looking for, you can contact us for more support.
Is the Pixel Buds app on Chromebooks?The Pixel Buds Web Companion App for Pixel Buds Pro is available on Chromebook (Chrome OS v117.0.5931.0 or newer) only at mypixelbuds.google.com.
The list of country availability can be found in Devices & services country availability.
Learn how to properly adjust Pixel Buds to best fit your ears with How to wear Google Pixel Buds.
You can pair your Pixel Buds to your device via Bluetooth. Learn how to set up your Pixel Buds.
You can download the Pixel Buds app on the Google Play store. For Pixel on Android 10+, the Pixel Buds app is integrated into the Bluetooth device details, so you don't need to download the app separately. There is no Pixel Buds app on iOS, but Pixel Buds will work as standard Bluetooth® earbuds.
To get the software updates for your Pixel Buds, you need an Android 6.0+ phone and the Pixel Buds app. When paired with a Pixel phone, or an Android 6.0+ phone that has the Pixel Buds app, software updates will be automatically downloaded in the background while you use your Pixel Buds, and then installed when you return the earbuds to the charging case. For Pixel Buds A-Series and Pixel Buds Pro, you can also manually update by going to your Pixel Buds settings, tapping More settings 
Because the two earbuds serve different functions at different times to maximize battery, one earbud may consume more battery than the other. An algorithm looks after the battery on each earbud and can switch either earbud to support functions that consume more battery, while intelligently prioritizing high quality connectivity and playback performance. On voice calls, the algorithm is more conservative to avoid any dropped audio so while after a long call there may be a more noticeable battery difference, you will likely see it even out if you switch to streaming audio or other functions after.
This might occur when you have two devices connected to your Pixel Buds Pro with Multipoint and you have media streaming from the non-Assistant device. Try updating your Pixel Buds app.
If you are in a noisy environment, Transparency mode on Google Pixel Buds Pro may interfere with your mic output quality since it uses one of the microphones to let you hear your surroundings. Try changing ANC modes to improve your call quality.
To have spoken notifications, you must have at least one of your worn earbuds configured for Assistant and have Spoken notifications turned on for each app you want notifications for.
If your Pixel Buds are still connected to your Pixel or Android 6.0+ device, you may want to ring your Pixel Buds. If they're not connected anymore, you can see their last known location.
If a part of your Pixel Buds gets lost or damaged, you can get a replacement.
For Google Pixel Buds A-Series, use a clean, soft, dry lint-free cloth. For Google Pixel Buds Pro, first, use your lint-free cloth and if there is still debris, use an adhesive putty. When cleaning the earbuds, carefully remove any earwax or lint around the snout area. A clean snout area will ensure that sound quality and volume are not negatively impacted. Do not use wet wipes, alcohol wipes, or any cleaning solutions, as they may damage the earbuds or leave residue on the charging contacts. Wipe the buds and their charging contact area dry when putting them back into the charging case. Learn more.
The matte finish of the charging case can be scuffed if dropped or mishandled. However, marks can usually be removed with careful cleaning. Learn more.
Your Pixel Buds are designed so that they don't need to be powered off. When you're done using them, place them in the wireless charging case and they will automatically disconnect and charge.
Yes! Pixel Buds have an equalizer setting that will give your music a little more oomph. Learn more about the settings for different Pixel Buds: Pixel Buds and Pixel Buds A-Series.
Using the correct eartip size, and making sure that your earbuds are worn correctly, can also improve bass. Learn more.
If you're using a single earbud on your own, tap play to resume listening. If the problem persists, check that in-ear detection is turned on and that the in-ear sensor window is cleaned (the black window near the eartip).
Note: Some apps and devices are not compatible with the automatic play/pause in-ear detection feature. If it was working before, performing a factory reset might help recover the feature.
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