Google News used 7.65GB of background data overnight1 Recommended Answer
Many thanks for your patience throughout this process and letting us know about the issue. We appreciate the efforts provided by a number of people in this forum to help us rectify the problem. We can confirm that this affected Android users only and has now been fixed.
If you believe you were affected, please get in touch by completing this form to help us understand the impact. In the form, we will request information related to any unusual data usage you experienced and may need permission to contact your carrier to further investigate the impact.
- In the Google News app, if you navigate to Settings (account avatar -> Settings > scroll down to Downloading), which settings are enabled?
- Were you previously a Google Play Newsstand user?
- Are there any magazines in Favorites?
- About how many saved stories are in Favorites? (Looking for ballpark, e.g. 0 / 10 / 100+)
- Are there any news sources, topics, or magazines that have the "download" icon in Favorites? It's a small blue checkmark that appears on those icons.
- Is there a specific time of day this seems to be happening?
- Is the Daily Briefing notification enabled?
- Have you noticed specific network circumstances under which this happens? (E.g. is the device normally connected to WiFi, but then unexpectedly disconnects in the middle of the night; or only when have wifi off)
The problem may be that videos are playing automatically.
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