Learn about Event-Based Recording for cameras and change settings

With Nest Aware’s Event-Based Recording (EBR), your Nest camera saves clips to the cloud when it detects important sound or motion.

Differences between event-based and continuous video recording

  • With Event-Based Recording (EBR), everything your camera streams is temporarily saved to the cloud, but footage that contains no activity is eventually deleted from the cloud. Video clips of events (like a person seen) are saved in video history, so you can view them in the Nest app or Home app. Depending on your subscription, you can review up to 60 days of EBR video history in the Nest app.
  • With Continuous Video Recording (CVR), your Nest camera streams video whenever it’s on and saves it all in the cloud. Depending on your subscription, you can review up to 30 days of CVR video history.
  • View EBR or CVR video history in the Nest app’s Sightline and event history. View camera events in the Home app’s Feed and History.
  • EBR is available with Nest Aware and Nest Aware Plus. CVR is available with 1st gen Nest Aware and Nest Aware Plus.

Sightline

  • If you have an EBR subscription (Nest Aware or Nest Aware Plus), you’ll see dark gray gaps in your camera’s Sightline between events. This is normal.
  • If you have a Nest Aware Plus subscription, after 10 days you’ll see gaps in your camera’s Sightline. This is because the app will remove video that contains no activity, so you’ll only see video clips of activity.
  • If you have a 1st gen Nest Aware subscription, you’ll only see gaps in your camera’s Sightline if your camera was turned off or was offline.

To learn more about Nest Aware subscriptions, go to our What you get with a Nest Aware subscription article.

Activity your camera can detect

With a Nest Aware subscription, your camera uses advanced algorithms to improve its sound and motion detection and send you better notifications.

Depending on which camera you have, you can get alerts from the Nest app when your camera detects the following activity:

  • People

    • Person

    • Familiar and unfamiliar faces (Nest Cam IQ, Nest Hello, and Nest Hub Max only.  Nest’s familiar face detection feature is not available on Nest cameras used in Illinois or Nest Hub Max in the EU.)

  • All other motion

  • Packages (Nest Hello only)

  • Sounds

    • People talking, dog barking (Not available for Nest Hello)

    • Loud noises

    • Glass breaking (Nest Hub Max in the US only)

Requirements for EBR

View camera events in the Home app's Feed and History

In the Feed, you can find and select camera events to review video clips your camera has saved.

Priority events and Recent events

The Feed is the section of the Home app that shows you the events your supported Nest products detect. Learn more about the Feed in our help center.

  1. To go to the Feed, tap  in the bottom right corner of the screen.

  2. Find and select the camera event to open the video clip. You may have to scroll down to find the camera you want.

    • The following events will automatically appear under Priority events at the top of the Feed:

      • Unfamiliar face (Nest Cam IQ, Nest Hello, and Nest Hub Max only.  Nest’s familiar face detection feature is not available on Nest cameras used in Illinois.)

      • Doorbell rang (Nest Hello)

      • Package (Nest Hello only)

      • Sounds:

        • Person talking, dog barking

        • Glass breaking (Nest Hub Max in the US only)

    • The 10 most recent events will appear under Recent events in the Feed. You may need to scroll down in order to see this list.

Dismiss a camera event

When you dismiss a camera event in the Home app, it will move to the top of Recent events in the Feed.

  • If a camera event is under Priority events in the Feed, tap Dismiss.

View Home history

You can go to your home’s history to view and filter camera events. This is helpful if you want to view events that are not as recent and won’t appear in Priority events or Recent events.

  1. Go to the Feed.

  2. Select Go to history at the top of the screen.

  3. Use the following filters in Home history to specify the kind of activity you want to review in the Home app:

  • Room
  • Event type
  1. Find and select the camera event to open the video clip. You may have to scroll down to find the one you want.

Video clips

Select a camera event in the Home app to view the video clip captured by your camera.

video clip playback

Get more info about a video clip

  1. Tap a camera event to open its video clip.

  2. To open the info screen, you can either:

    • Swipe up anywhere on the screen.

    • Tap Options in the top right corner, then choose View info.

  3. You can see the following information for the video clip:

  • Captured in scene

    • Person

    • Motion

    • Package

    • Barking

    • Talking

  • Faces seen

    • Familiar

    • Unfamiliar

  • Zones triggered

  • Details

    • Duration

    • Device

Create a video clip

Note: You must use the Nest app to create, download, and share video clips. You cannot do this in the Home app.

If you have a video clip open in the Home app, you can tap Nest app deeplink icon in the top right corner of the screen to open the Nest app. From there, you can look for the same recorded activity in video history and create a clip.

Learn how to create and share video clips in the Nest app.

Note: If you have EBR video history, you cannot create timelapses in the Nest app.

View live video

On the Home app home screen:

Simply tap the camera to open its live video. You may have to scroll down the home screen to see the camera you want.

Note: You can also view your camera's live video stream in the Nest app anytime.

From a camera event:

  1. Select a camera event in the Feed to open its video clip.

  2. Tap Live video at the bottom of the screen.

Use your phone's microphone to speak through your device

When viewing the live video, tap Microphone microphone icon to turn on the microphone, then speak. Tap it again to turn off the microphone. 

Use emergency calling

Important: This feature is only available in the US. This feature depends on network connectivity and other factors, and may not be available in all areas. Wireless devices may not be reliable for emergency communications. The 911 feature will connect you with the 911 call center covering the home address you provide during setup of this feature.

If you’re viewing the live video in the Home app, you can tap Emergency calling  to call emergency services near your home.

Note: Make sure emergency calling is enabled in the Home app. If it’s disabled, you won’t see the option to use emergency calling.

Learn more about emergency calling and how to use it in the Home app

Change camera settings in the Home app

Go to your camera’s settings in the Home app:

  1. Tap the camera on the home screen.

  2. Tap Settings   in the top right corner of the screen. From there, you’ll be able to change camera settings.

Read the sections below to learn how to change specific settings.

Turn the camera on or off

Note: You can also turn your camera on or off in the Nest app. If you change this setting in either app, you’ll need to close and reopen the other app in order for it to update the setting.

  1. Tap the camera on the home screen.

  2. Tap Settings  in the top right corner of the screen.

  3. Toggle the switch to turn the camera on or off.

Change the name of your device, home, or room your device is in

  1. Tap the camera on the home screen.

  2. Tap Settings  in the top right corner of the screen.

Select Name, Home, or Room and type in a new name.

Familiar face settings

You can change familiar face settings in the Nest app or Home app. If you change these settings in one app, the changes will be reflected in the other app. You may need to close and reopen the other app for the settings to update.

Learn more about familiar face detection and how to manage your library.

Disable video recording

After you disable EBR/CVR video recording for your camera:

  • All of your camera’s previously saved video will be deleted.
  • In the Nest app and Home app, you’ll get photo snapshots of detected activity instead of recorded video.
  • Because your camera is still on, you can still receive notifications from the Nest app when your camera detects activity. When you tap on a notification, your camera’s live stream will appear.
  • You can still view your camera’s live stream anytime you want.
  1. On the home screen, choose your camera.
  2. Tap Settings .
  3. Select Disable video recording.

Delete video history

  • This will permanently delete all video history for your camera in the Home app and Nest app.

  • This will not delete individual clips you have saved in the Nest app. Use the Nest app to delete saved video clips in the Nest library. You cannot delete individual video clips in the Home app.

  1. On the home screen, choose your camera.

  2. Tap Settings .

  3. Select Delete video history. You may have to scroll down to see this option.

Tap Delete to confirm.

Note: You can also delete video history in the Nest app.

Change settings in the Nest app

Even if your camera is in the Home app, you must use the Nest app to change the following settings for your camera. You can download the Nest app in the Google Play store or Apple App Store.

Home and Away

When your home is set to Away mode, your camera turns on its video stream. This means your camera can record important activity while you’re gone and notify you if anything happens.

When your home is set to Home mode, your camera turns off the video stream. This means that it won’t stream or record video while you’re at home. You won’t get notifications for activity while the video stream is turned off.

Notification settings

Each person with shared access to your home in the Nest app can change notifications settings individually.

  1. On the Nest app home screen, select your camera.

  2. Tap Settings Nest settings icon in the top right corner of the screen.

  3. Select Notifications. From there, you’ll be able to change different notification settings.

Learn about notifications and camera alerts

Activity Zones

Create Activity Zones to get alerts about important activity in marked zones in your camera’s view.

 

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