What you get with a Nest Aware subscription

Nest Aware is a paid subscription service you can use with your Nest products to help keep you informed about important events at your home.

Standard features and upgraded Nest Aware features are different depending on which camera, speaker or display you have and which region your home is in.

To subscribe to Nest Aware, go to the Google Store.

Nest Aware Premier Care

Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription.

To get help, Contact us.

Nest Aware features for different products

Select your product to compare features with and without a Nest Aware subscription.

24/7 and event video history availability

We offer 2 types of recording for Aware subscriptions: continuous 24/7 video recording, and event video recording, where the camera or doorbell only saves video when activity is detected. This table shows you what is available for each product.  For more details, select your product below to compare features with and without a Nest Aware subscription.

	Event video recording	24/7 continuous video recording
Nest Doorbell (wired)	✔	✔
Nest Doorbell (battery) battery power only	✔
Nest Doorbell (battery) when wired to power	✔
Nest Camera (battery) battery power only	✔
Nest Camera (battery) when wired to power	✔	✔
Nest Camera (wired)	✔	✔
Nest Cam IQ Indoor	✔	✔
Nest Cam IQ Outdoor	✔	✔
Nest Doorbell (wired)	✔	✔
Nest Cam	✔	✔

Nest cameras

Note: 1st gen Nest Aware subscriptions are only available for Nest Cam Indoor, Nest Cam Outdoor, Dropcam Pro, and Nest Cam IQ Indoor, with Nest Accounts that haven’t been migrated to a Google Account.

Nest Cam Indoor, Nest Cam Outdoor, Dropcam Pro and HD

	Nest Cam Indoor Nest Cam Outdoor Dropcam Pro and HD
	Nest Aware	1st gen Nest Aware	No subscription
Motion or Seen events
Basic motion detection	–	–	✔
Intelligent motion detection	✔	✔	–
Sound or Heard events
Dog barking alerts	✔	✔	–
Person speaking alerts	✔	✔	–
People and faces
Person seen alerts	✔	✔	–
Activity Zones
Motion in Activity Zone	✔	✔	–
Video Enhancements
5, 10, or 30-day continuous video history	–	✔	–
30 days of event video history with Nest Aware OR 10 days of continuous video history and 60 days of event video history with Nest Aware Plus**	✔	–	–

**Continuous 24/7 video history is only available for wired Google Nest cameras and doorbells. Not available for Nest Doorbell (battery), even with optional wired installation.

Nest Cam IQ Indoor, Nest Cam IQ Outdoor

	Nest Cam IQ Indoor Nest Cam IQ Outdoor
	Nest Aware	1st gen Nest Aware	No subscription
Motion or Seen events
Basic motion detection	–	–	✔
Intelligent motion detection	✔	✔	–
Sound or Heard events
Dog barking alerts	✔	✔	–
Person speaking alerts	✔	✔	–
People and faces
Person seen alerts	✔	✔	✔
Familiar face alerts*	✔	✔	–
Activity Zones
Motion in Activity Zone	✔	✔	–
Video Enhancements
Supersight close-up tracking view	✔	✔	✔
5, 10, or 30-day continuous video history	–	✔	–
30 days of event video history with Nest Aware OR 10 days of continuous video history and 60 days of event video history with Nest Aware Plus**	✔	–	–

*Note: Familiar face alerts are not available for cameras and doorbells in the U.S. state of Illinois.

**Continuous 24/7 video history is only available for wired Google Nest cameras and Nest Doorbell (wired). Not available for Nest Doorbell (battery), even with optional wired installation.

Nest Cam (wired), Nest Cam (battery), Nest Cam with floodlight

	Nest Cam (wired) Nest Cam (battery) Nest Cam with floodlight Note: 1st gen Nest Aware is not available for these cameras.
	Nest Aware	No subscription
Motion or Seen events
Basic motion detection	–	–
Intelligent motion detection	✔	✔
Animal detection	✔	✔
Sound or Heard events
Smoke and CO alerts	✔
People and faces
Person seen alerts	✔	✔
Familiar face alerts*	✔	–
Activity Zones
Motion, person, package, vehicle, or animal in Activity Zone	✔	✔
Video Enhancements
30 days of event video history with Nest Aware OR 10 days of continuous video history and 60 days of event video history with Nest Aware Plus**	✔	–
Up to 3 hours of Event video history included	-	✔

*Note: Familiar face alerts are not available for cameras and doorbells in the U.S. state of Illinois.

**Continuous 24/7 video history is only available for wired Google Nest cameras and doorbells. Not available for Nest Doorbell (battery), even with optional wired installation.

Nest doorbells

Nest Doorbell (wired, 2nd gen)

	Nest Doorbell (battery) Note: 1st gen Nest Aware is not available for this doorbell.
	Doorbell with Nest Aware	Doorbell only
Motion or Seen events
Intelligent motion detection	✔	✔
Animal detection	✔	✔
People and faces
Person seen alerts	✔	✔
Familiar face alerts*	✔	–
Packages
Package detection	✔	✔
Activity Zones
Motion or Seen events in Activity Zone	✔	✔
Video Enhancements
30 days of event video history with Nest Aware OR 60 days of event video history with Nest Aware Plus**	✔	–
Up to 3 hours of Event video history included	-	✔

*Note: Familiar face alerts are not available for cameras and doorbells in the U.S. state of Illinois.

**24/7 video history is only available for wired Google Nest cameras and doorbells. Not available for Nest Doorbell (battery), even with optional wired installation.

Nest Doorbell (wired)

	Nest Doorbell (wired)
	Doorbell with Nest Aware	Doorbell with 1st gen Nest Aware	Doorbell only
Motion or Seen events
Basic motion detection	–	–	✔
Intelligent motion detection	✔	✔	–
Sound or Heard events
Sound detection	✔	✔	✔
Person speaking alerts	✔	✔	–
People and faces
Person seen alerts	✔	✔	✔
Familiar face alerts*	✔	✔	–
Packages
Package detection	✔	✔	–
Activity Zones
Motion or Seen events in Activity Zone	✔	✔	–
Package delivered or retrieved in Activity Zone	✔	✔	–
Video Enhancements
5, 10, or 30-day continuous 24/7 video history	–	✔	–
30 days of event video history with Nest Aware OR 10 days of 24/7 video history and 60 days of event video history with Nest Aware Plus**	✔	–	–

*Note: Familiar face alerts are not available for cameras and doorbells in the U.S. state of Illinois.

**24/7 video history is only available for wired Google Nest cameras and doorbells. Not available for Nest Doorbell (battery), even with optional wired installation.

Nest Doorbell (battery)

	Nest Doorbell (battery) Note: 1st gen Nest Aware is not available for this doorbell.
	Doorbell with Nest Aware	Doorbell only
Motion or Seen events
Intelligent motion detection	✔	✔
Animal detection	✔	✔
People and faces
Person seen alerts	✔	✔
Familiar face alerts*	✔	–
Packages
Package detection	✔	✔
Activity Zones
Motion or Seen events in Activity Zone	✔	✔
Video Enhancements
30 days of event video history with Nest Aware OR 60 days of event video history with Nest Aware Plus**	✔	–
Up to 3 hours of Event video history included	-	✔

*Note: Familiar face alerts are not available for cameras and doorbells in the U.S. state of Illinois.

**24/7 video history is only available for wired Google Nest cameras and doorbells. Not available for Nest Doorbell (battery), even with optional wired installation.

Nest displays

Google Nest Hub Max

	Nest Hub Max
	Nest Aware	1st gen Nest Aware	No subscription
Motion or Seen events
Basic motion detection	–	–	✔
Intelligent motion detection	✔	✔	–
Sound or Heard events
Smoke and CO alarm and glass break sound detection (US only)	✔	–	–
People and faces
Person seen alerts	✔	✔	–
Familiar face alerts*	✔	✔	–
Activity Zones
Motion in Activity Zone	✔	✔	–
Video Enhancements
5, 10, or 30-day continuous video history	–	✔	–
30 days of event video history with Nest Aware OR 10 days of continuous 24/7 video history and 60 days of event video history with Nest Aware Plus	✔	–	–

*Note: Familiar face alerts are not available for cameras and doorbells in the U.S. state of Illinois.

More about Nest Aware subscriptions

Better alerts for motion and sound

Nest Aware uses advanced algorithms to send you more intelligent motion and sound alerts. These alerts are more helpful because they’re more accurate and focus on the events that matter.

Cameras

Depending on which Nest camera model you have, you can get Person seen alerts or Familiar face alerts. These alerts let you know when a human (not your pet) has walked in front of your camera.

If you have a Nest doorbell, you can also get package alerts when a package is dropped off or picked up in its view.

Some cameras can send different alerts for different sounds. With Nest Aware, these cameras can tell the difference between a person speaking and a dog barking. You can pick which sounds you want to get alerts about and which ones your camera should ignore.

Speakers and displays

Your Google Nest and Home speakers and displays can also detect when the sound of a smoke or carbon monoxide alarm or breaking glass is heard in your home (US only). Nest Aware will notify you in the Home app, where you can check in on what’s happening, and use Emergency calling with the Home app if you need to.

If you set up the Nest Cam on Nest Hub Max, you can also get notifications in the Nest app. Note: Emergency calling and glass break alerts are not available in the Nest app.

Activity Zones

Activity Zones let your camera send alerts and mark your video history timeline when there's important activity in the zone. You can create your own custom zones to cover the areas you want to be notified about.

How to set up and use Activity Zones

Video history recording

• Nest Aware comes with up to 60 days of event video history (depending on your subscription) that saves clips to the cloud when your camera detects motion or sound.
• Your video history will show only clips of these motion or sound events. During times with no detected events, it will show blank areas.

• If you have a newer camera like Nest Cam (battery), Nest Cam (indoor, wired, 2nd gen), or Nest Doorbell (battery), you can get up to 3 hours of event video history without a subscription.

• Nest Aware Plus and 1st gen Nest Aware have continuous 24/7 video history. Your camera’s video stream is continuously recorded and saved securely and privately in the cloud so that you never miss a moment.

Note: Event video history isn’t available for 1st gen Nest Aware. Continuous 24/7 video history is only available for wired Google Nest cameras and Nest doorbells. Not available for Nest Doorbell (battery), even with optional wired installation.

Create and share video clips

If your Nest camera captures a moment you want to remember forever, like your baby’s first steps, Nest Aware lets you save and share it.

To learn more, go to How to create, share and view video clips and timelapses.

Create video timelapses

Timelapses can condense up to 24 hours of video into a 30, 60 or 120 second clip.

Learn more about how to make and share a timelapse video in the How to create, share and view video clips and timelapses article.

Choose the right Nest Aware subscription

Consider a Nest Aware Plus subscription if you need up to 10 days of continuous 24/7 video history, up to 60 days of event video history clips, or you need to record any of the following:

• Everything that happens, even if nothing moves or makes a sound.
• Small animals like cats, squirrels and birds.
• People and objects when they don’t move much, like people sitting and eating.
• Areas with poor or changing lighting, like many outdoor areas.

If you don’t need to record any of the above, and you only need 30 days of video history, you may prefer Nest Aware for events-only recording in situations like these:

• Your camera monitors an indoor area, and you only need to record adults entering, leaving, and walking across the room.
• You have a doorbell camera, and you only need to record activity at your door.
• Your camera monitors an outdoor area, and people are clearly visible within your camera's field of view.

Note: Continuous 24/7 video history is only available for wired Google Nest cameras and doorbells. Not available for Nest Doorbell (battery), even with optional wired installation.

Event detection accuracy

Nest cams and doorbells help show you what's going on at home, but the technology itself isn't perfect. We try to make our camera events as accurate as possible, but your camera or doorbell may miss things like:

• Confuse a picture with a real event. For example, a t-shirt with a picture of a dog on it might trigger an animal detection event.
• A person crawling on the ground could be misidentified as a pet.
• Close relatives can be misidentified.