How to keep your Nest products and the Nest app up to date

In general, if your Nest products have a reliable internet connection, they will update themselves automatically in the background. You can also set your phone or tablet to automatically install the latest version of the Nest app.

Nest products were designed to update themselves. So it's important to keep them connected to Wi-Fi and the internet so they can receive updates in a timely fashion.

Latest software version numbers for each Nest product

Nest app

iOS and Android

5.40.x.x

Nest thermostats

3rd gen Nest Learning Thermostat
Nest Thermostat E

6.0

1st and 2nd gen Nest Learning Thermostat

5.9.4-5

Nest cameras

Nest Cam IQ Indoor and Outdoor

 

4720010

 

All other Nest Cam and Dropcam models

223-610050

Video doorbells

Nest Hello

4100024

Nest Protect smoke and CO alarm

All generations

3.1.4rc3

Nest Secure alarm system

Nest Guard keypad and sensor

1.4-6

Nest Detect door, window, and wall sensors

 

1.3-2

Nest Connect range extender

Nest Connect

1.3.2

Locks

Nest × Yale Lock

1.2-7 

How to check the version of your Nest products and app

If you need to check which version your Nest product has, or if you’re not sure whether you have the latest software, it’s easy to find out. See the sections below for information about each product.

Nest thermostat

On your thermostat

If you're at home, you can walk over to your thermostat and check its software version there.

Press your thermostat's ring and select Settings Nest settings icon and then Software.

In the Nest app

You can also check the software version with the Nest app, no matter where you are. Here's how.

  1. On the Nest app home screen, select your Nest thermostat.
  2. In the top right corner, tap Settings Nest settings icon.
  3. Select Technical Info.
  4. Your thermostat’s current version appears next to Software.

For information about past updates, refer to the following article:

Nest thermostat software update history >

Nest Protect

You can check your Nest Protect’s software version using the Nest app. Here’s how:

  1. On the Nest app home screen, select Nest Protect.
  2. In the top right corner, tap Settings Nest settings icon.

  3. At the bottom of the screen, choose the Nest Protect you want to check.

    Note: If you have more than one Nest Protect, check each one separately.

  4. Select Technical Info.
  5. Your Nest Protect's current version appears next to Software.

Nest cameras, Nest Hello video doorbell, or Dropcam

Here’s how to check the software version that your camera is currently running:

  1. On the Nest app home screen, select the camera you want to check.
  2. In the top right corner, tap Settings Nest settings icon.
  3. At the bottom of the screen, select Technical info.
  4. Your camera’s current version appears next to Software.

Nest Secure: Guard, Detect and Connect

  1. On the Nest app home screen, tap Security Home guard icon.
  2. In the top right corner, tap Settings Nest settings icon.
  3. Tap on the Guard, Detect or Connect you want to check.
  4. Select Technical Info.
  5. You’ll see the current software version next to Software.

Nest × Yale Lock

  1. On the Nest app home screen, select your lock.
  2. In the top right corner, tap Settings Nest settings icon.
  3. Select Technical Info.
  4. You’ll see the current software version next to Software.

Nest app: Android and iOS

The version of the Nest app is listed in your phone or tablet’s Settings. For full instructions on how to check, see the link below.

How to check the Nest app version you have on your phone or tablet >

Nest app: in a web browser on a computer

If you use a web browser on a computer to visit home.nest.com, it will always load the latest available version from the online Nest service. There is no version number to check.

How to get software updates

Nest products will keep themselves automatically updated as long as they’re connected to Wi-Fi.

But a few things can temporarily delay an update. For example, if you're actively changing a setting while your product is trying to update itself, it might need to wait for you to finish.

For more details, pick a specific Nest product below.

Nest thermostat

When Nest releases an update, your thermostat can automatically install the updatewithout you needing to do anything.

Tip: If you prefer, you can manually update the software on your thermostat. Press your thermostat's ring and select Settings Nest settings icon and then Software and then Update.

Learn about updates for Nest thermostats

We release each update in batches, so every thermostat won’t get updated at the same time. Expect your thermostat to automatically update itself within a week after we announce it. When your thermostat gets updated, an icon appears in the thermostat’s Energy History.

In order to update itself, Nest thermostat has a few basic requirements:

  • It needs to be connected to the internet.

  • Your system can’t be running at the time. If it is, your thermostat will wait until the next time your home reaches its target temperature and your system turns off before installing the update.

  • You aren’t changing the temperature by turning the ring.

  • Its battery needs to be charged to 3.7 volts or higher. If it’s charged to less than 3.7 volts when a software update is released, the update will begin once the battery has charged. You can find your thermostat’s battery level under POWER, battery in Technical Info on your thermostat.

Your thermostat will receive updates whether or not it has been added to an account in the Nest app.

Note: Your thermostat won’t update itself if it detects any problems with its wiring. You must address any wiring errors first.

Nest Protect

As long as your Nest Protect is connected to Wi-Fi and the internet, it can update itselfas we release new software. Because we don’t push the update to all Nest Protects at the same time, you might not get it immediately. If it’s been more than a week and your Nest Protect hasn’t received the latest software, try resetting its connection to your home network. Here’s how:

  1. Go to your Nest Protect and press the Nest button on it once. It should say, “Ready. Press to test.”

  2. Then press and hold the button for about 5 seconds until you hear it say, “Checking the network.”

  3. Wait 15 minutes.

  4. Check Nest Protect’s software version again (see "Checking software versions", above). If it has been updated to the latest version, you’re good to go.

  5. If your Nest Protect doesn’t say anything when you press the Nest button, or if it doesn’t update itself, please contact Nest Support as soon as possible. We’re happy to help.

Nest camera, Nest Hello, or Dropcam

As long as your camera is connected to Wi-Fi and the internet, it will automatically update itself when we release new software. You don't need to do anything.

Nest cameras can not be updated manually.

We push updates to Nest cameras in batches. Because we don't push the update to all Nest cameras at the same time, you might not get it immediately.

Nest Secure: Guard, Detect and Connect

 

When Nest Secure is connected to the internet over Wi-Fi and the system is unarmed, it will automatically download the latest software and update itself. You don’t need to do anything.

If a new update has been released but it's not on your Guard OR Detect yet, hang tight: updates are rolled out over a number of days to all our customers.

When Nest Secure will defer updates

There are a few things that may cause Nest Secure updates to be delayed.

  • Guard needs to be connected to Wi-Fi and the internet. If Guard appears as Offline in the Nest app, it won’t update itself and none of your Detects or Connects will update themselves either. For assistance, see our article about troubleshooting Guard’s connection.

  • If you subscribe to cellular backup and your Guard loses its Wi-Fi connection, it won’t update itself while it’s using the cellular connection. It will wait until it has a Wi-Fi connection.

  • If your system is armed, it won’t update itself until you switch it to Off Nest Guard off. This is to help ensure that your home stays protected in case you’re away. In addition, if you arm the system while an update is in progress, it will automatically cancel the update and try again in 23 hours.

  • The Detects in your home need to be connected to Guard. If a Detect appears as Offline in the Nest app, it won’t update itself. For assistance, see our article about troubleshooting Detect’s connection.

  • Detects must have sufficient battery charge to update their software. If a Detect’s battery charge is very low, it won’t update its software until you change the battery. However, all other Detects that have enough battery charge will update.

  • If a Connect appears as Offline in the Nest app, it won’t update itself. For assistance, see our article about troubleshooting Connect.

Manually update Guard

  1. Make sure Nest Secure is set to Off Nest Guard off. You won’t be
    able to update the software otherwise.

  2. Press and hold the 2 button.

  3. Keep pressing while Guard tells you its current
    version number. Keep pressing.

  4. Release the button when Guard says Release to
    check for updates. If an update is available, your
    Guard will download and install it.
 Secure guard keypad

Important:If you don’t release the button when prompted, Guard will reset to factory defaults and you’ll have to remove it from your account and go through setup again.

Manually update Detect

  1. Make sure Nest Secure is set to Off Nest Guard off. You won’t be able to update the software otherwise.
  2. Press Detect’s button and release it.
  3. Press the button again and hold it down.
  4. Release the button when Detect’s light blinks blue.

Detect will begin automatically updating its software and turn off the light when finished.

 secure detect light ring blue

 

Manually update Connect

  1. Press Connect’s button and release it. The button is on the bottom of Connect
  2. Press the button again and hold it down.
  3. Release the button when Connect light blinks blue.

Connect will begin automatically updating its software and turn off the light when finished.

Information about updates for Tag

Tag is a simple key fob that lets you disarm Nest
Secure without a password.

Tag doesn’t have updatable software. It’s not able to
receive automatic or manual updates.

 Nest secure tag front angle image.

Nest × Yale Lock

As long as your Nest × Yale Lock is connected to Wi-Fi and the internet, it will automatically update itself when we release new software. You don't need to do anything.

Your lock is not able to be updated manually. We push updates in batches, so you might not get it immediately.

Important: While your lock is updating, you won’t be able to use the keypad or the Nest app to lock, unlock, or change settings. The update should only take a few minutes. The indicator light inside your home will pulse blue during the update.

Nest app for Android or iOS

You can set your phone or tablet to get automatic app updates so you get the latest features and improvements as soon as they’re available.

To automatically update apps (including the Nest app), see the following articles on Google's and Apple’s support websites:

Android: How to automatically update apps >

iOS: How to automatically update apps >

Note: If you use a web browser on your computer to visit home.nest.com, you don’t need to do anything to update the app. It updates itself, and each time you visit, you’re seeing the latest version in your browser.

To see the latest version numbers and learn about improvements we've added with our software updates so far, visit the following pages.

Nest app for Android software update history >

Nest app for iOS software update history >

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