Learn about the Nest Home Report

The Nest Home Report is a monthly email that summarizes your energy use, safety events, and more for the Nest products in your home.

Home Reports are sent out during the first or second week of every month. Your first Home Report may be incomplete, covering only the days of that month when your new Nest products were installed. If you only have a Google Nest camera or video doorbell, you’ll receive your report once a quarter in January, April, July, and October.

  • If you have one home, we’ll combine information about all your products into one easy-to-read Home Report.
  • If you have more than one home, we’ll send a separate Home Report for each.

You don't have to wait

The Home Report gives you an overview of what your products have been up to. But you can also check the app anytime you like to check recent events and activity noticed by your products. To learn how, check the links below.

Google Nest thermostat 

Google Nest Protect smoke and CO alarm 

Nest camera and Google Nest Hello video doorbell 

Google Nest Secure alarm system 

Google Nest × Yale Lock 

Troubleshoot the Nest Home Report

How to read your Home Report

The Home Report is divided into different sections based on Nest products you have.

Nest kWh ticker

The beginning section of the Home Report will feature an estimate of how many kilowatt hours all Nest thermostats have saved to date since October 2011. Energy savings are calculated based on the typical percentage of heating and cooling savings found in multiple real world studies of the Nest thermostat (download the energy savings study in PDF format). To calculate the total savings for each month, we apply these savings percentages to the actual heating and cooling hours of all Nest thermostats during the month.

You may also find a reference to energy savings or pollution reduction. 

Note: Energy savings are an estimate, not a guarantee that you will save energy.

Interesting fact

This section will change every month and contains information that you might find interesting about Nest and your home. It will give you tips about how to use features, new products, energy savings and safety

Nest news

This section will feature recent content from Nest that would be interesting to you. This may include company news, information about Nest features, or stories about Nest customers.

Kudos and alerts

You may also find Kudos at the top of your report. You’ll most often receive a Kudos if you’ve used energy more efficiently than you have in the past or if you’re doing better on lowering your energy consumption than other Nesters. For example, you may earn Kudos by adjusting your schedule so that it saves more month-to-month or by not having any alarms go off over an extended period.

Kudos banner image

Instead of Kudos, you may find Alerts if you’ve had a safety event such as a Heads-Up in the last month, or if the batteries are low in your Nest product.

Nest Protect check in issue image

For Nest thermostats 

Furnace Heads-Up

If your Nest thermostat notices that your furnace turns off when it should be heating, there may be a problem with your system. You’ll get a Furnace Heads-Up alert in the app and on your thermostat so you can test your system and schedule a service appointment with an HVAC pro if needed. You’ll also find a summary at the top of your Home Report for the month that the Heads-Up happened.

Note: If you’ve already taken steps to address the problem, this alert will still appear in your Home Report for the month. This doesn’t mean there’s still a problem, but it’s just a reminder in case you haven’t yet taken steps to try and address the alert.

About the Energy summary

You will be informed at the top of the Home Report if we haven’t received a full month of data from your thermostat. If that’s the case, we’ll make our best guess at how many hours of heating and cooling you used and show as much of the Home Report as possible.
Energy summary report

Month-to-month comparison

If you had your Nest thermostat connected to the app for two full months, we’ll do a quick comparison of this past month to the previous one. This allows you to check if your system has been on more or less this month.

If you had your Nest thermostat connected to the app for only one month, then only the heating and cooling information will appear for that month.

Hours of cooling are blue, hours of heating are red. If your thermostat is missing all of last month's data, a broken bar will be displayed for the previous month and no usage numbers.

Missing data

Why did your energy use change?

Here we show you why you used more or fewer hours of heating or cooling this month. We’ll highlight from one to three factors that made the biggest impact on your energy use. This may only appear on occasion when there’s enough information to explain the change.

Nest looks at several reasons why your energy use could have changed: the weather, changes made to your schedule, your manual temperature adjustments, Eco Temperature settings and use, Airwave, turning your Nest thermostat off, adding another Nest thermostat, the number of days in the month, etc.

There will be an icon for each cause and next to it, you can check how and why it affected your energy use.

How the Home Report accounts for changes in your energy use 

A look at your Leafs

This section tells you how many Nest Leafs you’ve received this month. If you’ve received more Leafs than a majority of Nesters, this information will also be displayed.

Learn more 

For Nest Protect smoke + CO alarms 

Safety summary

If you have a Nest Protect, you’ll get a summary of your safety history that shows you information about Heads-Up and Emergency Alerts you’ve had, as well as tests you’ve run. At the top you’ll find icons for the smoke and carbon monoxide sensors as well as battery levels and Wi-Fi connectivity. The icons will be green if everything’s okay but will be yellow when something needs your attention. Check the Nest app for more details.

How the Home Report calculates the number of days since your last Protect alert

Safety overview

Here you’ll find a checklist of the battery status, Wi-Fi connectivity, and sensor status for all your Nest Protects. The status for battery and sensors is from the last day of the previous month, and a summary of the month for the connectivity information, so something may have changed since we created this email for you. You can always check the current status of your Nest Protect (and other Nest products) in the Google Home app or Nest app.

How to check the status of your Nest Protect

Nest Protect history

You’ll also get a Nest Protect history section if you’ve had any smoke or carbon monoxide events, or if you’ve run a manual test, in the last month. Here you can check the time, location, and cause of everything that happened.

For Nest cameras 

Nest Cam Quarterly

If you have a Nest camera or Nest Hello, you’ll get a quarterly summary with tips and information about how to get the most out of your cameras and Google Nest Aware.

 

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