Learn about the Nest Home Report

The Nest Home Report is a monthly email that summarizes your energy use, safety events, and more for the Nest products in your home.

Home Reports are sent out during the first or second week of every month. Your first Home Report may be incomplete, covering only the days of that month when your new Nest products were installed. If you only have a Google Nest camera or video doorbell, you’ll receive your report once a quarter in January, April, July, and October.

  • If you have one home in the Nest app, we’ll combine information about all your products into one easy-to-read Home Report.
  • If you have more than one home in the Nest app, we’ll send a separate Home Report for each.

You don't have to wait

You don’t have to wait>

The Home Report gives you an overview of what your products have been up to. But you can also check the Nest app any time you like to see recent events and activity noticed by your products. To learn how, see the links below.

Google Nest thermostat >

Google Nest Protect smoke and CO alarm >

Nest camera and Google Nest Hello video doorbell >

Google Nest Secure alarm system >

Google Nest × Yale Lock >

Troubleshooting the Nest Home Report

How to read your Home Report

The Home Report is divided into different sections based on Nest products you have.

What everyone will see

Nest kWh ticker

The beginning section of the Home Report will feature an estimate of how many kilowatt hours all Nest thermostats have saved to date since October 2011. Energy savings are calculated based on the typical percentage of heating and cooling savings found in multiple real world studies of the Nest thermostat (download the energy savings study in PDF format). To calculate the total savings for each month, we apply these savings percentages to the actual heating and cooling hours of all Nest thermostats during the month.

energy savings

You may also see a reference to energy savings or pollution reduction. For instance, “Since 2011, Nesters have saved 22,000,836,009kWh of energy. That’s enough energy to power the whole planet for one hour.”

Note: Energy savings are an estimate, not a guarantee that you will save energy.

Interesting fact

This section will change every month and contains information that we think you’ll find interesting about Nest and your home. It will give you tips about how to use features, new products, energy savings and safety.

Interesting fact

Nest news

This section will feature recent Nest blog posts or other content from Nest that would be interesting to you. Blogs may include company news, information about Nest features, or stories about Nest customers.

Nest Home Report News

For Nest thermostats

Earning Kudos

You may also see Kudos at the top of your report. You’ll most often receive a Kudos if you’ve used energy more efficiently than you have in the past or if you’re doing better on lowering your energy consumption than other Nesters. For example, you may earn Kudos by adjusting your schedule so that it saves more month-to-month or by not having any alarms go off over an extended period.

Kudos banner image

Instead of Kudos, you may see Alerts if you’ve had a safety event such as a Heads-Up in the last month, or if the batteries are low in your Nest product.

Nest Protect check in issue image

Furnace Heads-Up

If your Nest thermostat notices that your furnace turns off when it should be heating, there may be a problem with your system. You’ll get a Furnace Heads-Up alert in the Nest app message center and on your thermostat so you can test your system and have it serviced if needed. You’ll also see a summary at the top of your Home Report for the month that the Heads-Up happened.

Note: If you’ve already taken steps to address the problem, this alert will still appear in your Home Report for the month. This doesn’t mean there’s still a problem, but it’s just a reminder in case you haven’t yet taken steps to try and address the alert.

About the Energy summary

You will be informed at the top of the Home Report if we haven’t received a full month of data from your thermostat. If that’s the case, we’ll make our best guess at how many hours of heating and cooling you used and show as much of the Home Report as possible.
Energy summary report

Month-to-month comparison

If you had your Nest thermostat connected to the app for two full months, we’ll do a quick comparison of this past month to the previous one. This simply allows you to see if your system has been on more or less this month.

If you had your Nest thermostat connected to the app for only one month, then you’ll only see the heating and cooling information for that month.

Hours of cooling are blue, hours of heating are red. If your thermostat is missing all of last month's data, you will see a broken bar displayed for the previous month and no usage numbers.

Missing data

Why did your energy use change?

Here we show you why you used more or fewer hours of heating or cooling this month. We’ll highlight from one to three factors that made the biggest impact on your energy use. You may only see this on occasion when there’s enough information to explain the change.

Nest looks at several reasons why your energy use could have changed: the weather, changes made to your schedule, your manual temperature adjustments, Eco Temperature settings and use, Airwave, turning your Nest thermostat off, adding another Nest thermostat, the number of days in the month, etc.

You’ll see an icon for each cause and next to it you’ll see how and why it affected your energy use.

energy use change

How the Home Report accounts for changes in your energy use >

A look at your Leafs

This section tells you how many Nest Leafs you’ve received this month. If you’ve received more Leafs than a majority of Nesters, this information will also be displayed.

Learn more >

Leafs summary

For Nest Protect smoke + CO alarms

Safety summary

If you have a Nest Protect, you’ll get a summary of your safety history that shows you information about Heads-Up and Emergency Alerts you’ve had, as well as tests you’ve run. At the top you’ll see icons for the smoke and carbon monoxide sensors as well as battery levels and Wi-Fi connectivity. The icons will be green if everything’s okay but will be yellow when something needs your attention. Check the Nest app for more details.

How the Home Report calculates the number of days since your last Protect alert >

Nest Protect overview

Safety overview

Here you’ll see a checklist of the battery status, Wi-Fi connectivity, and sensor status for all your Nest Protects. The status for battery and sensors is from the last day of the previous month, and a summary of the month for the connectivity information, so something may have changed since we created this email for you; maybe you put in fresh batteries, but still see a low battery level in your Home Report. You can always check the current status of your Nest Protect (and other Nest products) in the Nest app.

How to check the status of your Nest Protect >

Nest Protect info

Nest Protect history

You’ll also get a Nest Protect history section if you’ve had any smoke or carbon monoxide events, or if you’ve run a manual test, in the last month. Here you’ll see the time, location, and cause of everything that happened.

protect history

For Nest cameras

Nest Cam Quarterly

If you have a Nest camera or Nest Hello, you’ll get a quarterly summary with tips and information about how to get the most out of your cameras and GoogleNest Aware.

Nest Cam Quarterly

 

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