About email notifications for your manager account

You'll receive email notifications when there’s critical information you should see about your manager account. But you can also choose to receive other types of notifications by email.

This article shows you how to manage the email notifications you receive for your manager account as well as for your managed accounts. Keep in mind that each user on a manager account can set their own notification preferences.

Email notifications for manager accounts

You can opt in to email notifications when you create your manager account, but you can change your preferences at any time. These are the types of emails you can choose to receive:

  • Newsletters
  • Google market research
  • Customized help and performance suggestions
  • Reports
  • Special offers

Email notifications for managed accounts

These are the types of emails you can choose to receive about your managed accounts:

  • Disapproved ads and policy alerts
  • Campaign maintenance
  • Customized help and performance suggestions
  • Newsletters

For the first two, “Disapproved ads and policy alerts” and “Campaign maintenance,” you can choose to receive, all, only critical, or no emails. However, note that if the managed account has no other users receiving critical email notifications for the account, you’ll automatically receive these critical emails on behalf of the managed account.

For the last two, “Customized help and performance suggestions” and “Newsletters,” you can choose to receive either all or no emails.

How to manage email notifications

The new Google Ads experience is now the exclusive way for most users to manage their accounts. If you’re still using the previous AdWords experience, choose Previous below. Learn more

Here's how to set and manage email preferences for your manager account:

  1. Sign in to your manager account at https://adwords.google.com.
  2. Click the gear icon in the top corner and select Account settings.
  3. Click Notification settings from the side navigation.
  4. On the “Manager account settings” tab, you'll see a list of “Notification topics” for emails. Find the notification topic you want to change and click within the “Email” column to change the setting as needed.

To change the address where your email notifications are sent, you’ll need to edit your Google Account preferences. Here’s how:

  1. Sign in to your manager account at https://adwords.google.com.
  2. Click the gear icon in the top corner and select Account settings.
  3. Click Preferences from the side navigation.
  4. Next to your email address, click Edit in Google Accounts and change as needed.

Keep in mind

To change the the notification email address for another manager account, you must be signed in directly to the affected manager account, even if your manager account has administrative access to that manager account.

Here’s how to change your managed account email notification preferences:

  1. Sign in to your manager account at https://adwords.google.com.
  2. Click the gear icon in the top corner and select Account settings.
  3. Click Notification settings from the side navigation.
  4. Click the Managed account settings tab. You’ll see a table with the different types of notifications.
  5. To change settings for individual managed accounts, click in the column you want to change for that account and select “All,” “Only critical,” or “None.” To change settings for all of your managed accounts at once, go to the “Update all clients” row and click Edit in the column you want to change.
Was this helpful?
How can we improve it?
Previous New