Google will never send an unsolicited message asking you to provide your password or other sensitive information by email or through a link. If you're asked to share sensitive information, it's probably an attempt to steal your information, also known as "phishing." Sometimes businesses and hackers pretend to be associated with Google to try to trick people into providing more information than they should.
Here's what to do:
- Check if it's actually Google trying to reach you. Until you're sure, don't give away any personal information or click any email links.
- Protect your account if you think you shared information with an untrustworthy source.
- Report the suspicious email, call, or webpage so we can investigate it.
Check if it's actually Google trying to reach you
Emails
Phone calls
Protect your account
If you think you've been contacted by someone who's trying to trick you into sharing your password, credit card numbers, or other sensitive information, don't give out your information. If you think your account is at risk, use the steps below to protect it.
- Let us know as soon as possible through our account security form. My account was compromised.
- Follow our security tips to secure your account.
Report the suspicious email, call, or webpage
After protecting yourself, let us know what happened so we can investigate it.
- Report an email or call: Use this form to connect with an Online Specialist.
- Report a webpage: Use this form to give us the URL of a suspicious webpage. If you received a link in an email, don't click the link to visit the webpage. Instead, right-click the link and select "Copy Link Address" or "Copy Link Location". Then paste what you copied into the form.
- Report a third party: Use this form to let us know about an issue with a company that sells Google Ads services.
Related links
Security hub
- Secure your Google Ads account
- Secure your Google Ads account: Best Practices
- Secure your Google Ads account: The importance of HTTPS
