Improve your Wi-Fi speeds

Experiencing slow Wi-Fi? Here are some tips on how to boost your Google Fiber Wi-Fi connection.
  
This article applies to customers who have a Fiber Network Box as their router. If you have Google Wifi instead of a Network Box, you can use the Google Wifi app to manage your account.

Your Wi-Fi speed depends on several factors, such as the age of your computer or other device, its distance from your Network Box or router, and the number of devices connected at once.

Although Google Fiber allows you to get superfast network speeds, there are some important steps you can take to ensure you're getting the best Fiber Wi-Fi speeds possible. 

Here's how to boost Wi-Fi speeds:

Wi fi speeds are affected by how close you are to your router.

Stay within range of your Network Box or router. The closer you are, the better your Wi-Fi signal.

In general, position your router (Network Box or Google Wifi point) near the center of your home for maximum coverage. Keep your router off the floor and out of closets and cabinets. Staying within 100 feet of your router will increase your Wi-Fi speed.
Walls and other solid objects can block wi fi Internet speeds.

Ensure that walls or other solid objects aren't blocking your Wi-Fi signal.

Wi-Fi networks use a radio signal that can be blocked or weakened by any number of construction materials: cinder block, concrete, metal and even wood and drywall. Be sure to keep the top, sides and front of your Network Box or router clear of walls and obstacles. The Wi-Fi signal is emitted from all directions of the Network Box or router, so make sure the box is out in the open, not inside a cabinet or drawer.
Other wi fi devices like thermostats and bluetooth speakers can affect Internet speeds.

Avoid interference from other Wi-Fi enabled devices like microwave ovens and cordless phones.

Another important factor is that your Wi-Fi device might be using the same radio frequency as other items in your home. Your Wi-Fi connection can run into interference from signals being sent by microwave ovens, cordless phones, baby monitors, garage door openers and other devices.

Change wi fi network to 5 GHz frequency to in your Google Fiber account.

Connect to your network's 5 GHz Wi-Fi frequency rather than 2.4 GHz.

If you experience interference, consider connecting to your network's 5 GHz signal to improve performance. Signals from neighboring devices can interfere with your Wi-Fi signal. Typically this only occurs on the 2.4 GHz signal because other types of devices, for example, microwaves and baby monitors also use the 2.4 GHz signal.
Using older computers and phones can affect your wi fi internet speeds.

Check the age of your device.

In most cases, newer wireless devices (computers, phones or tablets) use standards that enable faster Wi-Fi speeds. You'll get the fastest speeds if your device uses an 802.11ac Wave2 standard. If your device uses the 802.11g protocol, it is limited to wireless-G speeds (maximum 54 Mbps).

Switch to WPA2 security settings in your Fiber account to increase wifi speeds.

Avoid WEP security.

If you’ve used advanced settings to enable WEP security on your network, your maximum network speed will be reduced. To get the fastest speeds with network security, use the WPA2 security setting.

Remember, you won't achieve maximum possible Internet speeds by connecting your computer wirelessly. Check the Maximum Internet speeds on Google Fiber article to learn more about Wi-Fi and wired connection speeds. If after you've run a Google Fiber speed test and you're still experiencing slow Wi-Fi speeds, please use our Wi-Fi troubleshooter to resolve the problem.

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