Guardian email summaries FAQ

Note: Guardians can only be added for students using Classroom with G Suite for Education school accounts.

When a guardian is invited to Classroom, they receive regular emails about their student’s work and classes. These emails, known as guardian email summaries, include information about missing work, upcoming work, and class activity. See a guardian email summary example

Here are some frequently asked questions by guardians and educators.

Guardian FAQ

I want guardian summaries sent to a different email address. Can I change the address?

Yes. To receive guardian emails at a different email address:
  1. Contact the student’s teacher or school and ask them to delete your current address and re-invite you at the new address.
  2. In your web browser, open an Incognito window.
  3. Sign in to the email account of the new address.
    Note: You receive guardian email summaries to the email account you use when you accept the invitation. 
  4. Confirm you’re signed out of other email accounts.
  5. In your email account, open the invitation and click Accept.

How do I manage my guardian email settings?

To manage email summary settings, you need a free Google Account. A Google Account allows you to:
  • Set the frequency of your emails
  • Update your locale
  • View all students connected to your account
You don’t need a Gmail address to create the account. You can create a Google Account with your current email address.

I’ve accepted the invitation for guardian notifications. Where will the emails be sent?

If you don’t have a Google Account, guardian email summaries are sent to the email address you signed up with. This is the same email address where the invitation was sent.
If you have a Google Account, sign in to the Classroom email settings page to check the email address where summaries are sent.

How do I receive email summaries of my student’s Classroom work?

Your student’s teacher or the school administrator will send you an email invitation. After you accept the invitation, you’ll receive regular email summaries of your student’s work. Learn more about Classroom guardian email summaries.

Do I need a Gmail address to be invited?

No. You can use your current email address to receive an invitation. Learn more about invitations for Classroom email summaries for guardians.

Do I need Gmail or a Google Account to receive email summaries?

No. When you click Accept in the email invitation, you receive weekly summaries to that email address.
However, with a free Google account, you can make changes to your email summaries—for example, how often you receive them. See How do I manage my guardian email settings?
Learn more about invitations for Classroom email summaries for guardians.

Can I sign in to Classroom and view my student’s work and classes? Can I sign in to the Classroom mobile app?

Guardians can’t sign in to Classroom, either on a computer or on a mobile device. To see a summary of your student’s work, you must receive an email invitation from your student’s teacher or the school administrator. Learn more about Classroom email summaries for guardians.

Why haven’t I received an email invitation?

You won’t receive an email invitation if:

  • Your student’s school hasn’t set up guardian email summaries.
  • Your student’s teachers aren’t participating in guardian email summaries.
  • You aren’t the guardian of the student.

If you haven’t received the invitation, check your spam folder. Otherwise, contact your student’s school and ask them to send another.

Educator FAQ

Can I add guardians with a class code?

No, guardians can’t be invited with a class code. To invite guardians, a teacher or administrator needs to send guardians an email invitation. Learn more about inviting guardians.

Do guardians have to be invited in every class?

No. Once a guardian is invited and accepts for one class, the guardian is linked to the student in all classes. The guardian will receive email summaries for all classes that teachers have enabled. Learn more about inviting guardians.

What can guardians see in Classroom? Can they view my class stream or student work?

Guardians can’t sign in to Classroom and view a class stream or student work. Instead, guardians receive an email summary of their student’s work, which contains information about missing work, upcoming work, and class activity. Learn more about guardian email summaries.

Why don’t I see the option to invite guardians?

You may not see the option for any of the following reasons:
  • You aren’t a verified teacher. In order to view and invite guardians, an administrator must verify you as a teacher in your domain. Learn more about setting teacher permissions
  • You don’t have permission to invite guardians. Your administrator may have chosen to allow only administrators to invite and remove guardians. Learn more about managing guardian email summaries.
  • Your school administrator turned off guardian email summaries.
  • You’re using the Classroom mobile app. You can only invite guardians on a web browser. Learn more about inviting guardians.

Can our school or district add guardians in bulk?

Yes. The school administrator has 2 options to invite and remove guardians in bulk—GAM and the Classroom API. Learn more about how to manage guardians in your domain.

What if I don't want my class to be included in guardian email summaries?

By default, guardian email summaries are turned off for your class. If you turn on summaries, then decide you no longer want to include your class in guardian email summaries, you can turn this feature off. Learn more about turning guardian email summaries on and off.
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