Important: You can use this article to recover files you delete from your Google Drive account.
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Get help with a WhatsApp backup
Your WhatsApp backup is managed by WhatsApp, even when stored on Google Drive. This includes the end-to-end encryption that protects your backup.
Because of this encryption, Google cannot view, access, or restore your messages, photos, or other media from your backup file.
For any issues with your backup, such as restoring it to a new phone or recovering media, visit the WhatsApp Help Center.
Restore a file from Google Drive Trash
If you deleted something recently using Google Drive or the Google Drive desktop app, you might be able to restore the file yourself.
Restore from your Trash
- Open your Google Drive App.
- Next to the file you want to recover, tap Menu
- Tap Restore.
