4 days ago
Google Vidsが使用できない
管理アカウントから、Google Vidsの使用について「サービスのステータス」をオンに設定してもらいました。
サービスに記載されている使用可能な条件はすべてそろっているにもかかわらず、アプリを利用することができません。
どうしたらいいのでしょうか。
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3 days ago
Hi there,
Thanks for your enquiry.
Please try each of these troubleshooting tasks:
- Restart the browser. (note: Exit the software, then start it again)
- Restart the device. (note: Restart is not the same as Shutdown + Start)
- Use Incognito mode. (instructions: Chrome, Edge, Firefox, Safari)
- Use a different (and supported) app/browser. (preferably one that's rarely or never used)
- Use a different computer/device. (preferably one that's rarely or never used)
- Use a different internet connection.
- Update the browser. (ensuring you're using the latest version)
- Remove ALL browser extensions. (instructions: Chrome, Edge, Firefox, Safari)
- Clear browser cache and cookies. (instructions: Chrome, Edge, Firefox, Safari)
- Reset the browser to its default settings. (instructions: Chrome, Edge, Firefox, Safari)
If none of the above fixes the issue, for technical issues and enquiries involving Workspace exclusive features the Workspace account administrator can seek help via these avenues:
Note: If you are the administrator and posting to a forum for Workspace account administrators, make sure to declare in your enquiry that you are the Workspace account administrator and that your issue involves features that are exclusive to Workspace accounts. If you don't do this then your enquiry may be unnecessarily bounced to a different forum.