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Important update: Due to adjusted work schedules at this time, some Display & Video 360 support options may be delayed. We apologize for any inconvenience this may cause and appreciate your patience. This message will be updated as the situation changes.

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After initial upload, it takes approximately 24 hours to review creatives. Please wait at least 24 hours after uploading before contacting support about unreviewed creatives.

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Specifically: *

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Creative ID

Report ID

Reporting discrepancy spreadsheet

For discrepancies in impressions or clicks, download this template (.xlsx) and provide the completed spreadsheet here.

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Deal ID

Audience ID?

User email address *

Partner ID *

My request isn't specific to a particular advertiser

Advertiser ID *Add additional

Please provide a valid number, or select My request isn't specific to a particular advertiser above.

Insertion Order IDAdd additional

Line Item IDAdd additional

Subject *

Full description *

Please enter a full description of the problem.

Additional email addresses to be copied on this inquiryAdd additional

Can a Google representative contact you by phone about this issue?

Yes

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