Updating with Ariba

First Time update

This process is applicable to suppliers who have been transacting with Alphabet/Google in the past, but don't have Ariba profile yet.

Process is triggered by suppliers or Alphabet/Google point of contact by raising a request through filling out the Contact us form.

5 Point Validation - To avoid fraud risk, fraudulent payments, inviting the wrong contact and also preventing incorrect supplier updates - Alphabet/Google will ask 5 validation questions and you have to provide correct details which match with our records. Once the validation questions are satisfied, an invitation email is sent to you.

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Google’s invitation process to Ariba

To begin the enrollment process please proceed to your inbox and look for the Ariba email invitation from no-reply@ansmtp.ariba

While the Ariba update request with Alphabet/Google is on-going, we recommend to use filters/labels and add no-reply@ansmtp.ariba & p2phelp@google.com to easier access emails from Alphabet/Google as we will communicate with you through these aliases.

ATTENTION: How to find the enrollment invitation?

The Ariba invitation email will be sent to the email address your Alphabet/Google Point of Contact provided
The Ariba invitation email will be sent by email account Ariba Administrator
no-reply@ansmtp.ariba.com
The Ariba invitation email subject will be: Action Required for <Your Email address > : Register <Your Company Name> with Alphabet/Google Payments
PLEASE NOTE: This email invitation from no-reply@ansmtp.ariba.com can be routed to the SPAM INBOX. Kindly check your spam folder in case you have not yet received the email invitation
Your IT department may also filter this email invitation. Please contact your IT if so

If no invitation is received within 3 business days, please notify your Alphabet/Google point of contact and reach out to us using the Contact Us button below.

Sample of the Ariba invitation email

Google’s registration process to Ariba

Register an Ariba Account - view tutorial here.
Complete the Registration Questionnaire - view tutorial here.
Complete the Tax Questionnaire - view tutorial here

ATTENTION:

To prevent delays with your enrollment and payment, please Register an Ariba account and submit BOTH the REGISTRATION and TAX Questionnaires within 5 business days.
For email support, please reach out to us using the Contact Us button below and attach screenshots of any issues you see as this will expedite our investigation.
For call support, please reach out to your Point of Contact at Alphabet/Google to schedule an Office Hour with you and the Alphabet/Google Operations team directly as they have the access to book time slots using our internal calendar.

IMPORTANT: Please disable your ADBLOCKER to see the questionnaires. You won't be able to view the questionnaires if your AdBlocker is up.

Step 1: Registering an Ariba Network Account

Step 1 How to Register an Ariba Network Account

Individual/Sole Proprietorship/Single Member LLC who are enrolling as a supplier with Alphabet/Google should not follow this guide. Please reach out to your Alphabet/Google point of contact for an invitation to enroll with Embark.

Click the registration invitation link
The registration link expires after 60 days if you have not yet registered an Ariba Network account.
Click the Sign Up button to create a profile

Note: The process doesn’t end with signing up for a new Ariba Account profile. The creation of the Ariba account is only for registration in Ariba. The mandatory fields you are filling out during the creation of the Ariba account are not the Google LLC questionnaires. The Google LLC questionnaires which are required to complete the process will appear after successfully creating an Ariba account profile.

If you already have an Ariba account, click on login then this will connect your account with the Alphabet/Google Questionnaires. Proceed to Filling out the Registration and Tax Questionnaire.
The Ariba Proposals & Questionnaires screen is displayed. Complete all mandatory fields
1. Company Information
2. User Account Information - Enter your username and password.
  Note that you may use your email as your username. For this, select the Use my email as my username check box.
3. Business-related information in the Product and Service Categories and Ship-to or Service Locations fields. For this, you can click the Add or Browse buttons.
  In this example, click the Browse button in the Product and Service Categories field
  If you know the exact entries for these fields, you can populate the Product and Service Categories and Ship-to or Service Locations fields and click the Add button.
4. The Product and Service Category Selection screen is displayed. Here, you can select the relevant category from the first block that leads you to the next slide
5. As you narrow down your search, each selection leads to another list of options. You can select the required options from each list as they appear. Finally, click the Add icon to select the relevant item from the fourth list. In this example, click the Add icon against Card cages
6. The selected item(s) shows under the My Selections section. You can remove this selection by using the Remove button or click the OK button to confirm
7. The selected category is displayed in the Product and Service Categories field. Similarly, select a relevant entry in the Ship-to or Service Locations field.
Review the Terms of Use and Ariba Privacy Statement hyperlinks and select the corresponding check boxes

You can find the data required in account creation by accessing this page.

ATTENTION If you ever come across issues such as duplicate accounts please see the resolution below.

You may click on the CONTINUE with ACCOUNT CREATION button if you are not aware of the other Ariba Accounts related to your company. If this button is not available you would have to remove the DUNS Number & TAX ID/VAT ID first then this option will be available for you to proceed.

For other issues with account creation, you have three options to request for guidance:

Reach out to Alphabet/Google using the Contact Us button below and include screenshots showing the issue
You can notify your Alphabet/Google point of contact to book a time slot for you at the Alphabet/Google enrollment office hours
Contact Ariba Support since Account creation is a SAP Owned Process. This means that technical issues encountered at this part of the process can often be resolved by a call with SAP. Steps to contact Ariba support below:
1. Open another tab
2. Log in or go to at proposals.seller.ariba.com
3. On the top right look for the question mark icon (HELP) and click Help center
4. In the newly opened window, click the Contact Us tab.
5. You can choose either Register on Ariba Network, Reset my Password, Forgot Username, or Unsubscribe
6. These categories will give options as Something else or I am experiencing a different issue
7. Regardless of the options, choose the Create a Case button that will pop up at the bottom right
8. Please fill out the required fields and Please fill out the issue Google LLC questionnaires are missing
9. Wait for Ariba Support representative to call you on the number you provided to them

You’re almost done!
You have now now registered an Ariba Network account! Next, you need to Fill out and submit the Google LLC Registration Questionnaire to enroll your registered Ariba account with Alphabet/Google. (see next section)

Step 2: Filling out the Registration Questionnaire

Step 2 Filling Out the Google Registration Questionnaire

REMINDER: Please disable your ADBLOCKER to see the questionnaires.
You won't be able to view the questionnaires if your AdBlocker is up.

Note: The REQUIRED information you need to fill out for this questionnaire can be found by CLICKING HERE then choosing your country.

Note: The registration questionnaire is where you need to add your banking information that will be used by Google to complete your payment.

Make sure Ariba Proposals & Questionnaires is selected from the drop down
Then select Registration Questionnaire (Form 1 of 2) to fill the first form
Enter required Primary Contact Information
The email recipient that will receive POs from Google is very important.

Why? This email will be used to establish the initial trading relationship with Alphabet/Google. After the trading relationship, you can configure where other POs should be routed within your company in the Ariba Network
Add Payment Site Locations to your account
1. First click the Add Site Details link to add your first site
  Tip: The number in the parentheses (0) represents the number of sites your company has. At least one site is required.
2. After clicking the Add Site Details link, you will be redirected to a new screen where you can enter your site information
3. Check if the site # on the dropdown matches the site number on the left
4. Fill out Site Information
Enter required banking information

ATTENTION: Bank Key & Account number may be required for your country. Please see our country specific bank guidance to avoid PAYMENT REJECTIONS & back and forth emails with us.
Enter required Payment Authorization Contact Information
Entering details for a Payment Authorization Contact is required. Alphabet/Google will reach out to this contact to verify important Payment Information if needed.

Tip: You can have the same individual listed for different contacts (e.g. Payment Authorization, PO Sharing, and Supplier Relationship Manager) at your company as long as there are at least two unique individuals identified between these three contacts.

It is also required to list your point of contact at Alphabet/Google. This email must end in @google.com, @wing.com, etc
1. After completing information for one site. If you wish to add additional sites, click the Add an additional Site button.
Click Save button to save the site details
After reading REMINDER, select "I have read and understand how to submit both forms". Once all information is entered correctly, click on Submit Entire Response to submit the registration questionnaire. You will now be required to complete and submit the Tax Questionnaire.

ATTENTION: When submitting your response, any incorrect information will be flagged and instructions to correctly complete the field will become visible. Use the Next and Previous buttons to go through these.

After submitting the form, the form’s status will be updated from In Registration to Pending Approval in Ariba’s main page.

ATTENTION: Please note that the Alphabet/Google team may reach out to you for additional information 2-3 days after you submit your registration questionnaire and if we don’t hear back from you, we will archive the pending enrollment/update. Please be on the lookout as we will reach out to you from either p2phelp@google.com or from no-reply@ansmtp.ariba.

If you don't hear back from the Ariba Alphabet/Google Team after 5 Business days of submitting the forms, please contact your Google POC or send an email to us using the Contact Us button below to confirm the status of your enrollment.

After submitting the Registration Questionnaire please fill out and submit the tax questionnaire as well.

Step 3: Completing the Tax Questionnaire

Step 3 Completing the Google Tax Questionnaire

Note: The REQUIRED information you need to fill out for this questionnaire can be found by CLICKING HERE then choosing your country.

Fill out and submit the Tax Questionnaire to complete tax information for your supplier account.

Why is accurate Tax information important?

Suppliers will need to submit tax information for your tax jurisdiction as well as the countries/regions being provided goods & services. Missing tax information can impact and delay payments from Alphabet/Google.

Click on Tax Questionnaire In Ariba’s Proposals and Questionnaires page proposals.seller.ariba.com
Fill out the required fields
Make sure the company name on the Certificate of Incorporation is the same as on ‘1.10 Legal name as shown in your Tax Certificate’ in this questionnaire.
Submit Tax Information for all regions you are providing Goods/Services to
Field 17 Tax Information is dynamic. Additional fields will appear depending on the regions you select and the tax requirements for each jurisdiction.
Fill out Europe, Middle East and Africa (EMEA) Fields
Key Call Outs:
VAT ID and Invoices: EMEA suppliers are required to maintain their VAT ID in their Ariba Network profile to auto populate into invoices to Alphabet/Google.
Add Tax Identification or Registration Number. You will be redirected to a new screen to enter the TIN or applicable EMEA VAT Registration Number.
Click the icon below to add VAT/Tax details (if required for your country)
Dropdown will appear
VAT ID Format Samples:
- In Finland: FI99999999
- In Belgium: BE0999999911
- In Denmark: DK99999999
- In Ireland: IE1234567T or IE1234567TW
- In the Netherlands: NL999999999B01
Click on at the top right corner of the page to add the VAT number
Submit your entire registration questionnaire
1. After reading REMINDER, select "I have read and understand how to submit both forms". Once all information is entered correctly, click on Submit Entire Response to submit the tax questionnaire

Scenarios for updating your details in Ariba

If you want to update your Account Information on SAP Ariba, it means that you should have already completed the entire enrollment process for setting up an SAP Ariba Network Account. This means you should have completed steps 1 through 3:

You should have registered an SAP Ariba Network account
Filled out and the Registration Questionnaire
Filled out the Tax Questionnaire

and should now be updating your account information with Alphabet/Google using the SAP Ariba Network.

In this section you can understand how to update your account information using the Google Registration Questionnaire.

You can update your account information for a number of different reasons. For example:

if you need to update the pre-existing Business or Contact Information
if you need to add information or payment sites to your existing supplier account
or if you need to update information on a pre-existing payment site.

Please note that updates made in an existing Ariba account are sent for approval and verification before they are reflected in the record.

To begin, make sure the Ariba Proposals & Questionnaire screen is selected from the dropdown menu on the left-hand corner.
Scroll down, and you should see two forms in the Registration Questionnaires section.

Note the Status field on the right. Currently, the status says Registered. This indicates that the supplier record is registered with Google and has been in use for transactions. After you complete updating the record, the status will change to reflect the next step in the process.
To make changes to the supplier record, click the Registration Questionnaire.
Then click Revise Response to make edits.
Review the pop-up confirming your request. Click OK to confirm that you would like to edit your submitted form.

On this form, you can edit basic Business, Contact and important Payment Site information. Since you are a supplier who has been doing business with Alphabet/Google using SAP Ariba, your questionnaire will be pre-populated with your original information. You can revise any of this information and then re-submit the questionnaire to make updates.

Updating Business or Contact information

Under the Registration Questionnaire please provide all necessary information. Registration Questionnaire is shared for below sections:

Tip: You can have the same individual listed for different contacts (e.g. Payment Authorization, PO Sharing, and Supplier Relationship Manager) at your company as long as there are at least two unique individuals identified between these three contacts.

Business Section - general information about sites
1. Section 1.1 - here you need to select the country of residence of the business
2. Section 1.7 - here you need to confirm terms and conditions
Contact Section - in this section you have to provide all necessary information connected to your contact details
1. Section 2.1 - 2.6 - here all fields with red asterisk must be complete
Site details Section - to add details under this section you need to click blue inscription
1. Add site details - here all fields with red asterisk must be completed. Under this section you need to provide all details connected with:
  - Remit to address details
  - Remittance email address
  - Bank account details
    
    ATTENTION: Bank Key & Account number may be required for your country. Please see our country specific bank guidance to avoid PAYMENT REJECTIONS & back and forth emails with us.
  - Bank account supporting documents
  - Finance admin details
  - Google Point of contact details

You must complete and submit BOTH the Registration AND the Tax Questionnaires by clicking submit entire response at the end of each form. After submitting the Registration Questionnaire, please click on the top left link that reads Go back to Google LLC Dashboard to return to the main dashboard where you can proceed with filling out and submitting the Tax Questionnaire. Here you need to chose option I have read and understand how to submit both forms on the end and you have to click blue button Submit entire response.

Why is this important?

Mismatched or outdated supplier account info is the top reason for purchase orders and invoices not being submitted successfully/being rejected. This can lead to payment rejections

Adding/Changing Payment site

What should you understand as a payment site?

A payment site is a collection of bank account information needed so that Alphabet/Google can transact with suppliers electronically.

Add a Payment Site

If you want to add an extra payment site - is applicable when you want to add additional site to our records. It is possible by clicking Add Payment site Location under Registration Questionnaire and Revise response button (please see under step-by-step section below):

Scenario 1 - If you want to add more than one account number with different currencies under one Location nickname (under one supplier address), click YES under section Do you have another bank account for the same address in Ariba.
Scenario 2 - If you want to add an additional account number, but want to add it under different Location nickname (under different address), click NO under section Do you have another bank account for the same address in Ariba.

To add a new paysite to the supplier record, click the Registration Questionnaire.
Then click Revise Response.
Review the pop-up confirming your request. Click OK to confirm that you would like to edit the submitted form.
To add a payment site, click Add Payment Site Location.
You will be redirected to a new screen where you can enter your payment site information.

Please note that the number in brackets represents the number of payment sites Google already has for you. This number is very important while updating the Location Name field.

Even though the Delete button is available, please do not use it to delete any payment sites that are not in use. If you want to delete a site, please contact the Google P2P Help Desk using the Contact Us button below. Remember to check with your AP/AR team before adding or making changes to pay sites, as it could lead to payment disruption in case of any error.
Click Add an additional Site to add a new paysite
Click the drop down associated with the Location Name field. It will open up a list of Location Nickname numbers.

It is important to make sure that the Location Nickname number corresponds to the Site number. While adding a new payment site, please make a note of the location names of existing or already added sites, and select the next value from the location dropdown in the new site. The Location Name values should not be repeated in more than one payment site.
Add the other important required details.
There are a few important contacts you will be asked to provide. The first is the remittance email. This is where you will enter the email address for the individual who handles day-to-day processes and payments for your organization.
Add the required banking details.
The second point of contact required here is the beneficiary name, which is the name of the individual account holder.
Add the bank account details as required.

Please note that the system has built-in validation rules to ensure bank account fields have the appropriate characters. You may receive an error message if your entry doesn't match the system configuration.
The next important field is the Ariba Network Account Administrator Email. This email is used to establish the initial trading relationship with Alphabet/Google. Once the Ariba Network Administrator is confirmed, this individual can then configure Purchase Order routing and add users to ensure POs go to other users at the organization moving forward.

If you don't know who your Ariba Network Administrator is, you can leave this field blank.
Finally, enter the Payment Authorization contact details. This is the individual Alphabet/Google will contact to validate payment information if needed, and serves as the AP/AR point of contact for authorizing payments. For some organizations, this individual could be the same as the individual entered as the remittance email contact.

You must have 2 unique emails between the Primary Supplier Contact, Payment Authorization Contact and Payment Remittance emails in the Registration Questionnaire OR an exception noted for why 2 unique emails are not available.
Adding 2 unique contacts helps build resiliency in our fraud prevention processes and will be used for validating sensitive changes to your profile.

It is also required to list your point of contact at Alphabet/Google. This email must end in @google.com, @wing.com etc.
It is also required to list your point of contact at Alphabet. Google will validate the legitimacy of your POC.
When you've finished, click the Save button on the top right.
You will be redirected back to the questionnaire.
Once you've added all the required information, click Submit Entire Response.
You will see a confirmation pop-up message. And go ahead and confirm the submission by clicking OK.
You will see a confirmation message displayed on the screen, stating that your revised form has been submitted to Google for approval and validation.

Please note, the Remittance Email is contacted for validation of every bank detail updated.

IMPORTANT:

Please remember to keep correct sequence of site number in Ariba under section Please select the site number as mentioned just above
Please remember to choose YES under section Do you have another bank account for the same address in Ariba if you want to add new account under existing address details and choose NO under section Do you have another bank account for the same address in Ariba if you want new address details with new bank information.
Please remember to avoid duplicate sites, as it causes payment issues down the road.

Update a Payment Site

If you want to update details under a payment site - is applicable when you want to update or make changes under existing payment sites - e.g. change bank account number, SWIFT code, account holder name currency.

Once you click the Registration Questionnaire, you will be redirected to a new page.
Click Revise Response to make edits.
Review the pop-up confirming your request. Click OK to confirm that you would like to edit your submitted form.
To edit an existing payment site, click Add Payment Site Location.
You will be redirected to a new screen where you can enter your payment site information. Scroll to the required Site # and make the desired updates just the way we saw in our previous scenario, keep in mind the key fields and callouts that we called out earlier.

Please note that Location Name is an important identifier of the payment site linking to our backend system, and it should not be changed for any of the existing payment sites as shown in the form.
Make the edits to the fields as required.
When you've finished updating the fields, click Save on the top right.
You will be redirected to the questionnaire.
Once you've updated the required information, click Submit Entire Response.
You will see a confirmation pop-up message. Confirm the submission by clicking OK.
You will see a confirmation message displayed on the screen, stating that your revised form has been submitted for approval and validation to Google. The Remittance Email is contacted for validation of every bank detail updated.

And with that, that's how you can make updates and changes to your account information.

For more details, visit the Google Suppliers Help Center or the Ariba Help Center.

After the supplier submission

Please note that additional approvals and verifications may be required before the proposed changes reflect on a supplier’s record.

Once your details are successfully submitted via Ariba portal, Alphabet/Google team will perform necessary validation and verification for extra precautions. As part of this process, additional approvals and verifications may be required before the proposed changes reflect on a supplier's record.

Please note that the Alphabet/Google team may reach out to you for additional information 2-3 days after you submit your registration questionnaire and if we don’t hear back from you, we will cancel the pending enrollment/update request. Please be on the lookout as we will reach out to you from either p2phelp@google.com or from no-reply@ansmtp.ariba.

You can visit our Cancelation Policy page to learn more.

Further update

This process is applicable to suppliers transacting with Alphabet/Google who want to update their existing Ariba profile.

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Scenarios for updating your details in Ariba

In this section you can understand how to update your account information using the Google Registration Questionnaire.

Make sure to use the existing login credentials assigned and connected to the Ariba profile you wish to update to avoid issues in updating incorrect supplier records.

You can update your account information for a number of different reasons. For example:

if you need to update the pre-existing Business or Contact Information
if you need to add information or payment sites to your existing supplier account
or if you need to update information on a pre-existing payment site.

Please note that updates made in an existing Ariba account are sent for approval and verification before they are reflected in the record.

IMPORTANT: Please disable your ADBLOCKER to see the questionnaires. You won't be able to view the questionnaires if your AdBlocker is up.

To begin, make sure the Ariba Proposals & Questionnaire screen is selected from the dropdown menu on the left-hand corner.
Scroll down, and you should see two forms in the Registration Questionnaires section.

Note the Status field on the right. Currently, the status says Registered. This indicates that the supplier record is registered with Google and has been in use for transactions. After you complete updating the record, the status will change to reflect the next step in the process.
To make changes to the supplier record, click the Registration Questionnaire.
Then click Revise Response to make edits.
Review the pop-up confirming your request. Click OK to confirm that you would like to edit your submitted form.

Updating Business or Contact information

Under the Registration Questionnaire please provide all necessary information. Registration Questionnaire is shared for below sections:

Business Section - general information about sites
1. Section 1.1 - here you need to choose the correct amount of the sites
2. Section 1.7 - here you need to confirm terms and conditions
Contact Section - in this section you have to provide all necessary information connected to your contact details
1. Section 2.1 - 2.6 - here all fields with red asterisk must be complete
Site details Section - to add details under this section you need to click blue inscription
1. Add site details - here all fields with red asterisk must be completed. Under this section you need to provide all details connected with:
  - Remit to address details
  - Remittance email address
  - Bank account details
    
    ATTENTION: Bank Key & Account number may be required for your country. Please see our country specific bank guidance to avoid PAYMENT REJECTIONS & back and forth emails with us.
  - Bank account supporting documents
  - Finance admin details
  - Google Point of contact details

Why is this important?

Mismatched or outdated supplier account info is the top reason for purchase orders and invoices not being submitted successfully/being rejected. This can lead to payment rejections

Adding/Changing Payment site

What you should understand as a payment site?

A payment site is a collection of bank account information needed so that Alphabet/Google can transact with suppliers electronically.

Add a Payment Site

Scenario 1 - If you want to add more than one account number with different currencies under one Location nickname (under one supplier address), click YES under section Do you have another bank account for the same address in Ariba.
Scenario 2 - If you want to add an additional account number, but want to add it under different Location nickname (under different address), click NO under section Do you have another bank account for the same address in Ariba.

To add a new paysite to the supplier record, click the Registration Questionnaire.
Then click Revise Response.
Review the pop-up confirming your request. Click OK to confirm that you would like to edit the submitted form.
To add a payment site, click Add Payment Site Location.
You will be redirected to a new screen where you can enter your payment site information.

Please note that the number in brackets represents the number of payment sites Google already has for you. This number is very important while updating the Location Name field.

Even though the Delete button is available, please do not use it to delete any payment sites that are not in use. If you want to delete a site, please contact the Google P2P Help Desk using the Contact Us button below. Remember to check with your AP/AR team before adding or making changes to pay sites, as it could lead to payment disruption in case of any error.
Click Add an additional Site to add a new paysite
Click the drop down associated with the Location Name field. It will open up a list of Location Nickname numbers.

It is important to make sure that the Location Nickname number corresponds to the Site number. While adding a new payment site, please make a note of the location names of existing or already added sites, and select the next value from the location dropdown in the new site. The Location Name values should not be repeated in more than one payment site.
Add the other important required details.
There are a few important contacts you will be asked to provide. The first is the remittance email. This is where you will enter the email address for the individual who handles day-to-day processes and payments for your organization.
Add the required banking details.
The second point of contact required here is the beneficiary name, which is the name of the individual account holder.
Add the bank account details as required.

Please note that the system has built-in validation rules to ensure bank account fields have the appropriate characters. You may receive an error message if your entry doesn't match the system configuration.
The next important field is the Ariba Network Account Administrator Email. This email is used to establish the initial trading relationship with Alphabet/Google. Once the Ariba Network Administrator is confirmed, this individual can then configure Purchase Order routing and add users to ensure POs go to other users at the organization moving forward.

If you don't know who your Ariba Network Administrator is, you can leave this field blank.
Finally, enter the Payment Authorization contact details. This is the individual Alphabet/Google will contact to validate payment information if needed, and serves as the AP/AR point of contact for authorizing payments. For some organizations, this individual could be the same as the individual entered as the remittance email contact.

You must have 2 unique emails between the Primary Supplier Contact, Payment Authorization Contact and Payment Remittance emails in the Registration Questionnaire OR an exception noted for why 2 unique emails are not available.
Adding 2 unique contacts helps build resiliency in our fraud prevention processes and will be used for validating sensitive changes to your profile.

It is also required to list your point of contact at Alphabet/Google. This email must end in @google.com, @wing.com etc.
It is also required to list your point of contact at Alphabet. Google will validate the legitimacy of your POC.
When you've finished, click the Save button on the top right.
You will be redirected back to the questionnaire.
Once you've added all the required information, click Submit Entire Response.
You will see a confirmation pop-up message. And go ahead and confirm the submission by clicking OK.
You will see a confirmation message displayed on the screen, stating that your revised form has been submitted to Google for approval and validation.

Please note, the Remittance Email is contacted for validation of every bank detail updated.

IMPORTANT:

Please remember to keep correct sequence of site number in Ariba under section Please select the site number as mentioned just above
Please remember to choose YES under section Do you have another bank account for the same address in Ariba if you want to add new account under existing address details and choose NO under section Do you have another bank account for the same address in Ariba if you want new address details with new bank information.
Please remember to avoid duplicate sites, asit causes payment issues down the road.

Update a Payment Site

If you want to update details under a payment site - is applicable when you want to update or make changes under existing payment sites - e.g. change bank account number, SWIFT code, account holder name currency.

Once you click the Registration Questionnaire, you will be redirected to a new page.
Click Revise Response to make edits.
Review the pop-up confirming your request. Click OK to confirm that you would like to edit your submitted form.
To edit an existing payment site, click Add Payment Site Location.
You will be redirected to a new screen where you can enter your payment site information. Scroll to the required Site # and make the desired updates just the way we saw in our previous scenario, keep in mind the key fields and callouts that we called out earlier.

Please note that Location Name is an important identifier of the payment site linking to our backend system, and it should not be changed for any of the existing payment sites as shown in the form.
Make the edits to the fields as required.
When you've finished updating the fields, click Save on the top right.
You will be redirected to the questionnaire.
Once you've updated the required information, click Submit Entire Response.
You will see a confirmation pop-up message. Confirm the submission by clicking OK.
You will see a confirmation message displayed on the screen, stating that your revised form has been submitted for approval and validation to Google. The Remittance Email is contacted for validation of every bank detail updated.

And with that, that's how you can make updates and changes to your account information.

For more details, visit the Google Suppliers Help Center or the Ariba Help Center.

After the supplier submission

Please note that additional approvals and verifications may be required before the proposed changes reflect on a supplier’s record.

You can visit our Cancelation Policy page to learn more.

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