See a user’s managed devices

This feature is available with Cloud Identity Free and Cloud Identity Premium editions. Compare editions 

You can get a list of a user's devices that are managed by your organization. From the list, you can get details about the devices, such as when the device last synchronized work data.

Tip: To get a list of all devices being used in your organization, including company-owned, see View and manage mobile devices.

View a user's managed devices

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. In the Admin console, go to Menu  DirectoryUsers.
3. In the Users list, find the user. If you need help, see Find a user account.
4. Click the user’s name to open their account page.
5. On the user's details page, click Managed devices to see the list of their devices.

   

   Note: The summary information on the Managed devices card may not include all their managed devices, particularly Windows and company-owned devices. However, all of a user's managed devices are included in the actual devices list. If you know a user has managed devices but they're not in the summary, you can find their devices in the Devices list:

   1. Go to the Devices list. (On the left of the Admin console, click Devices Mobile & endpointsDevices.)
   2. Click Add a filterUser name.
   3. Enter the user's name and click Apply.

Sort devices

To sort the devices list, click a column heading. For example:

• Serial number—A unique identifying number associated with the user’s device.
• Model—The device model, for example, Pixel 5.
• OS—The device’s operating system, for example, Android 9.
• Last Sync—Date of the most recent synchronization with Google endpoint management.

If you don't see a particular column, click Manage columns and add or remove columns as needed.

Download a list of devices

You can download a comma-separated values (CSV) file or Google Sheet that lists all devices for a user.

1. At the top right of the devices list, click Download device list.
2. Review the download options and then click Download.
3. The download is added to your Tasks list. If the list doesn’t open automatically, next to the search bar at the top, click Tasks .

   

4. (Optional) If the user has many devices, the file might take some time to download. To close the task list and return to it later, click Tasks . You can monitor the progress of the download until it’s complete. For details, see Check the status of large tasks.
5. In Your Tasks, click Download CSV or Open in Google Sheets.
6. If you downloaded a CSV file, open it in a spreadsheet application, such as Google Sheets.

Related topics

• Block a device
• Remove corporate data from a device
• View mobile devices that access work data