Find a user account

This article is for administrators who manage their organization's Google Workspace or Cloud Identity account.

To manage a user's settings, go to their account page in your Google Admin console. Here, you can do things like change a user's password, give them another email address, and more.

There are several ways you can find a user’s Google Workspace or Cloud Identity account page. Try one of these methods:

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Options for finding a user account

Scan the list to find a user's account page

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. In the Admin console, go to Menu  DirectoryUsers.
3. Locate the user in the list and click the name to open their account page.

   

   Tip: If users are grouped in organizational units, you can find them more quickly by first selecting the organizational unit they belong to. You might need to click Open  at the upper left to see organizational units.

   

Filter the Users list

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. In the Admin console, go to Menu  DirectoryUsers.
3. Above the Users list, click Add a Filter.

   

4. Choose an option:
   • Select a category to filter the list, such as First name, Last name, Email, and so on. Select an option or enter the filter text, and click Apply.
   • Start typing characters for the filter you want to use, such as a first name, last name, or username. When you see the filter you want, select it.
5. In the filter results, click the name to open their account page.

   

Search for a user's account page

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. In the search box, type the user's name or email address.
3. In the list of matching accounts that appears, click an account to go to its page.

Search looks for addresses and first and last names that begin with your search text. It doesn't look for text in the middle or end of a word.

For example, if you search for bert, you'll get results for Bert and Bertrand, but not for Robert.

Narrow your search with search operators

Use search operators

Narrow your search for Google Workspace or Cloud Identity user accounts with these operators. At the top of the Admin console, in the Search bar, enter the operator, the equal (=) sign, and your search text.

Operator	Finds users...	Examples
domain	In a specific domain	domain=example.com
email	Whose email addresses match your search text	email=[e-mail]
givenName	Whose first names match your search text	givenName=rob
familyName	Whose last names match your search text	familyName=smith

Tip: Searches can return group accounts, too. If you use search operators, however, you must include the email operator to return any group results, as in email=marketing.

See all search operators.

Combine search operators

Enter two or more search operators to narrow your search even further.

Example	Finds users...
domain=example.com email=rob	In example.com whose email addresses start with rob
domain=example.com givenName=rob	In example.com whose first names start with rob
givenName=rob familyName=smith	Whose first names start with rob and last names start with smith
domain=example.com email=rob givenName=bob	In example.com whose email addresses start with rob and first names start with bob.