Applies to Cloud Identity Premium and other paid subscriptions in your Google Admin console.
If you purchased your service from a reseller, go here instead | Do I have a reseller?
If you want to reduce user licenses for a Google service, how you reduce them depends on the payment plan for that service.
- Flexible Plan—You don't need to directly reduce user licenses. Instead, just delete the users who no longer need a license. The number of licenses decreases by one for each user you delete. For paid services, deleting users reduces your monthly payment. For details, go to Delete or remove a user from your organization.
- Annual Plan—You commit to paying for a full year of service for the number of user licenses you selected when you set up your annual contract. You can remove licenses you don't need and make your payment go down only when it's time to renew your contract.
Reduce user licenses on the Annual Plan
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Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
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In the Admin console, go to Menu
Billing
Subscriptions.
- Click your subscription.
- Next to Renewal options, click Change.
- Select Auto-renew my contract with fewer licenses.
- Click Save.
- Before your contract is scheduled to renew, take one of these actions for the users you don't want to pay for anymore:
- Delete their user accounts. For details, go to Delete or remove a user from your organization.
- Unassign their Google Workspace license and assign a Cloud Identity or Archived User license. For details, see Assign, remove, and reassign licenses.
You need to have enough licenses available. To get more, go to:
On the day your contract is set to renew, we renew your annual commitment for the number of user accounts you have that day. We remove any licenses you're not currently using from your commitment, and your payment goes down.