Delete a user from your organization
This page is for G Suite administrators who manage user accounts for a company, school, or other group, or for Cloud Identity administrators. If you want to delete your own personal Google Account, see this page instead.
When a user leaves your organization, you can delete their account. As a G Suite administrator, you can review and transfer ownership of their data to another user, for example, a manager, before deleting the account. You can also set up an autoreply in case someone sends an email to that address, and forward emails to someone else in your organization.
Note: Only files owned by a user can be transferred to another user, who becomes the new owner. Any files visible to the outgoing user, but not owned by them, are not affected by account deletion.
The following types of user data can be transferred before deleting a user account:
- Brand Accounts
If you simply want to change the username of a team member, you don't have to delete their account. You can create an alias—a nickname—for that user, and they can have an email address using that name. Find out how to rename a user.
Alternative file storage options
As an alternative, we recommend using shared drives to store files. All files in a shared drive are owned collectively, meaning if one person leaves, other shared drive members can still access the files. This prevents files from being deleted when their owner’s account is deleted. Learn more about shared drives, including how to migrate existing content to a shared drive.
- G Suite data—All file types, Gmail, and calendar data (except for shared calendars)
- Sites pages—Except for pages created by the user in classic Sites
- Google Vault—All the user's Vault data
- Google Play—The user's Google Play developer account
- Brand Account assets—Any assets owned solely by one user, such as YouTube channels
- YouTube videos and other non-core services content—Content in the user's non-core services, such as YouTube videos and Blogger blogs
- Cloud Identity—All data for that user
See below for more details.
- G Suite access—The user can’t access any of your organization's G Suite services, such as Google Drive files, Gmail, and so on.
- Files and calendars—All events the user created will stay on invitees' calendars. The user's G Suite data, including all file types, Gmail, and calendar data (except for shared calendars), is deleted after 30 days. For some data, you can transfer ownership to another user. Only Drive content owned by a user can be transferred to another user, who becomes the new owner.
- Sites pages—Pages created by the user with New Sites are deleted. However, pages created by the user with Classic Sites aren’t deleted. As an administrator, you can remove pages created with Classic Sites.
- Groups—The user is removed from all group memberships. Groups aren't deleted, even if the user was the only member.
- Google Vault—All the user's Vault data is deleted after 30 days, regardless of any retention settings or holds that might be in effect. Data that is in a deleted state for 30 days or more can be expunged immediately.
- Google Play—The user's Google Play developer account is deleted. You can transfer some apps to another developer account, but apps that offer subscription products can't be transferred.
- Google Cloud Platform (GCP)—The user can't access GCP resources once their account is deleted. The user's Identity and Access Management (IAM) policy bindings remain on the associated resources for up to 30 days until they are purged. If the user is not a member of a GCP organization, any projects become orphaned. For additional details on orphaned projects, see Project suspension guidelines.
- Classroom—If you delete a G Suite for Education account, the teacher or student can’t access Classroom or Drive.
Before you delete a teacher account, check if their classes are still in use. If they are, you can transfer the teacher’s classes to other teachers. For details, see Transfer ownership of a class.
- Brand account—If your organization uses a Brand Account, any assets owned solely by one user, such as YouTube channels, are deleted immediately. If there are other owners, the assets are transferred to another owner’s G Suite account.
- Non-core services—Content in the user's non-core services, such as YouTube and Blogger, is immediately deleted.
- Cloud Identity—When you delete a Cloud Identity user, administrators can no longer manage that user or access their data from the Google Admin console. All data for that user is deleted. Additionally, Cloud Identity users who also use G Suite services will lose access to those services.
For more information on how to export or transfer ownership of user data in the products listed above, see the in-product help for each product.
Set up an autoreply and forward emails from their email address
If a user leaves your organization, you can set up an email forward for email continuity. Also, set up an autoreply to refer people to a new contact.
For example, in the subject line, you could enter: “Address outdated, but your email was received.” And in the email body, you might let people know that this email isn’t being used any longer, or that someone will answer their inquiry soon.
Transfer or export files or important data
- You can transfer ownership of files or export the user's data. If you're a super admin, you can transfer Drive, Docs, and Brand Accounts (if applicable) during the deletion process.
- For Classroom, when a teacher is leaving a school, if their classes are still in use, you can transfer their classes to other teachers. For details, see Transfer ownership of a class.
Transfer files to a shared drive
You can transfer files to a shared drive, where they are collectively owned by all members of the shared drive. If one person leaves, other shared drive members can still access the files. This prevents files from being deleted when their owner’s account is deleted.
Transfer shared calendars
The user's primary calendar is deleted after 20 days. Any shared calendars aren't deleted. To transfer ownership of shared calendars, give another user permission to make changes and manage sharing on the shared calendar.
Check if you have business email powered by G Suite
If you signed up for the business email service that lets you manage your personal and business email in the same Google inbox, you purchased business email powered by G Suite. Learn more.
Warning: Before you delete the account of someone who signed up for business email powered by G Suite with a personal Gmail account, note two important points:
- The deleted user’s access to the personal account is removed.
- You can no longer manage a domain that was purchased for the business email through Google Domains. To retain access, transfer the domain to a different Google Domains account.
Keep Brand Account data
If the user is the sole owner of your organization's Brand Account assets, consider removing the user and choosing a new owner before you delete the user. Otherwise, all Brand Account assets are deleted immediately when you delete the sole owner.
Consider other ways to export data
There are other ways to extract data before deleting a user's account.
If you want to reuse the deleted user's G Suite license
You must wait until the user's account is completely deleted from G Suite before you can reuse the user's G Suite license. The deletion process can take several hours.
Delete a user
Important: Before you begin, transfer ownership of files or export any data you want to save from the user’s account. You can transfer Drive, Docs, and Brand Accounts data during the deletion process. If you're a super admin, you can transfer ownership of files during the deletion process below.
- From the Admin console Home page, go to Users.
(Optional) To delete multiple users, do the following:
- Check the box for each user you want to delete in the Users list.
- At the top of the page, click Delete selected users.
Tip: If all users belong to the same organizational unit, select it on the left to find the users more easily. (You can click at the upper left to see the organizational tree.) Or, if the users are in different organizations, on the left, select Users from all organizational units.
- If you're a delegated admin (not a super admin), check the boxes to confirm you understand the impact of deleting the account.
- (Optional, for super admins only) To transfer ownership of user content:
- Check the boxes you want.
- Only Drive content owned by a user can be transferred to another user, who becomes the new owner.
- Content that's not transferred to another user is deleted by Google. Google Drive files are deleted after 20 days. Brand Account assets are deleted immediately if the user is the sole owner.
- Transferred content includes files of all types, not just Google Docs, Sheets, Slides, and so on.
- In the Transfer to box, search for a user account by entering the first few characters of the user's name or email address. When you see the account you want, select it.
- Check the boxes you want.
- Click Delete User or Delete Users.
- If necessary, delete the user from your contacts list.
When the data is transferred and the account deleted, we email the contacts you set up in Company Profile Profile Contact information.
Restore a deleted user
You can restore a recently deleted account for up to 20 days. After this time, deleted accounts can't be recovered.