March 19, 2022
With the release of Android 12, some features in Google endpoint management work differently for devices with that operating system. Personal devices with Android 12 and a work profile will no longer report device identification numbers, including serial number and IMEI number. Instead an enrollment-specific ID will be reported.
This change will have the following impacts in Google endpoint management:
- Device ID reporting: Devices with Android 12, a work profile, and under advanced mobile management will report the enrollment-specific ID in place of the serial number and IMEI. In the Admin console, the enrollment-specific ID will be reported on the device details page and the Devices audit log.
- Company-owned devices: If a device with Android 12 has a work profile and is added to the company-owned inventory, it's still reported as user owned. Context-Aware access rules and device management rules won't recognize these devices as company-owned. Note: This device state should be rare. Currently, if an Android device with a work profile is added to the company-owned inventory, the device is blocked from syncing work data. To unblock a device in this state, either remove it from the company-owned inventory or factory reset the device to erase the work profile setup.