Set up Android devices your company owns

Android 6.0 Marshmallow and later devices only

You can manage the devices that you provide your users for work by assigning ownership of these devices to your company. Devices registered as company owned operate in device owner mode—a management mode that gives your organization full control of the device. For example, you can apply additional policies to control app installation, personal accounts, hardware, network settings, and security options. 

Before you begin

Before you assign ownership of a device to your company, you need to:

  • Factory reset the device (if the device is already in use).
  • Set up advanced mobile management for Android devices. For details, see Turn on mobile device management.

Option 1: Register company-owned devices in Admin console

This feature is available with G Suite Business and Enterprise editions. Compare editions

You can import the serial numbers of devices in the Google Admin console to register these devices as company owned. As soon as a user adds their managed G Suite account to a registered device, ownership of the device is automatically assigned to your company. With this option:

  • Users can’t opt-out. 
  • You can view devices you import in a company-owned devices list. 
  • You don’t need to approve devices for management, even if device approvals are on. 
  • You can get a monthly report of inactive company devices.

Import device details

You can import devices in bulk with a CSV file. First, download the device import template. Then, update it with the serial numbers of the devices you want to import and upload it to the Admin console. If you gave devices to users before you added the device details to your Admin console, you can still add them as company-owned devices. During the process, the device user might be asked to factory reset and re-enroll the device.
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Device management.

    To see Device management, you might have to click More controls at the bottom.

  3. Click Mobile devices.
  4. (Optional) On the left under Device ownership, click the Down arrow Down Arrow and select Personal. From the list, get the serial numbers of any managed devices you want to change to company-owned devices.
  5. On the left under Device ownership, click the Down arrow Down Arrow and select Company owned.
  6. At the top, click Add Add.
  7. Click Download.
  8. Open the template file and enter the following device information:
    1. Serial number of the device (Required)
    2. Asset tag to assign to the device (Optional)
  9. Save the file.
  10. Go back to Admin console and click Choose File.
  11. Open the file you just saved and click Import.
After the import process completes, you’ll receive an email that indicates how many devices were successfully imported.

Fix a problem

If any device serial numbers aren't imported, you might see these error messages:

  • Duplicate serial number—This serial number already exists as a company-owned device.
  • Invalid/empty serial number—A serial number is required.

To fix the problem, you should:

  • Fix any errors.
  • Remove the serial numbers that were successfully imported from the template file.
  • Upload the file again.

Option 2: Let users register company-owned devices

You can enable a setting in Admin console that lets users set up devices and register these devices as company-owned by default. The Google Apps Device Policy app automatically installs on the device and enrolls it into your domain. With this option:

  • Users can opt-out of the default ownership assignment if they personally own their device (BYOD).
  • You can view devices in the personal devices list. 
  • You need to approve devices for management if device approvals are on.

To require employees to indicate if their device is personally owned during setup:

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Device management.

    To see Device management, you might have to click More controls at the bottom.

  3. On the left, click Setup.
  4. Click Company Owned Devices.
  5. (Optional) On the left, select an organization.
  6. Check the Turn on device owner mode for Android devices that aren't registered as company owned box.
  7. Click Save
  8. When users add their managed G Suite account to a device, they’re informed that ownership of the device will be assigned to their company and can tap Next to continue. If the user owns the device personally, they can check the I own the device box to opt out.

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