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Set up devices your company owns

This feature is available with G Suite Business and Enterprise editions. Compare editions

As a G Suite administrator, you can:

  • Provide devices to your employees. 
  • Flag these devices as “company owned” within Google Mobile Management. A device is flagged as company owned only when a user is assigned a G Suite Business license.

These different functions allow you to: 

  • Track your mobile inventory accordingly. 
  • Determine whether different organizational policies apply to a user who has a company-owned device, or to a user who has a personal device. For example, when a device is lost or stolen, you can determine if the device is company owned and issue a full device wipe.

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Know the differences between personal and company-owned devices
For mobile administrators, flagging the device as a company-owned device means that:
  • When users enroll devices, they can’t opt-out from being enrolled in Device Owner mode.
  • Even if you have device approvals enabled, you don’t have to specifically approve company-owned devices.
  • Administrators can receive an inactivity report every 30 days that highlights which company-owned devices are not being used.
  • When Factory Reset Protection is enabled (use the Device features setting for the Account that can be used to access the device after a factory reset), if a user “factory resets” the company-owned device, that user isn’t allowed to enroll back into the device. Only authorized mobile administrators are allowed to do so.
  • Account wipe isn’t available for company-owned devices.
Features Company-owned device Personal device
Opt-out of Device Owner mode No Yes
With device approvals enabled, administrator must approve device No Yes
Administrators can receive an inactivity report every 30 days Yes No
Factory resets that users initiate block device re-enrollment Yes No
Account wipe available No Yes

 

Before you deploy company-owned devices
Here are a few suggestions to follow before you deploy company-owned devices:
  1. Bind Android for Work with Google Mobile Management
  2. Enable management of Android devices. You don’t need to enable “Allow users to opt-in to Device Owner” within the company-owned devices card. This is applicable only for personal devices.
  3. Whitelist Android applications to automatically install, or be available for users to manually install.
  4. Ensure that company-owned device users have a G Suite Business license.
  5. Factory reset the device. For details, see the device's documentation.
  6. Import devices to be flagged as company owned by uploading a list of unique serial numbers in a CSV file. 

Notes:

  • Only Android 6.0 Marshmallow and later devices can be enrolled as company-owned devices using Google as your device manager. Other EMMs may be able to support Device Owner mode in Android 5.1 and later.
  • iOS® devices are not currently supported.
Convert existing devices to company owned
In situations where you have provided your employees with devices, you can convert these to be flagged as company owned.
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Device management.

    To see Device management, you might have to click More controls at the bottom.

  3. Click the Mobile devices box to open the page with your managed mobile devices.
  4. Under Filters, click the By device type Down arrow Down Arrow and select Personal.
  5. From this list, get the serial numbers of all devices you want to convert.
  6. Upload the serial numbers in the Company-owned Devices Import dialog box. Devices that are already deployed in the field require factory reset before continuing to provision in device owner mode. When converting an existing device to company owned, the user is required to “factory reset” and re-enroll the device. The user is only required to factory reset if the personal device hasn’t been enrolled using Android Device Owner mode.
View company-owned devices

To view company-owned devices:

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Device management.

    To see Device management, you might have to click More controls at the bottom.

  3. Click Mobile devices to open the device inventory page.
  4. Under Filters, click the By device type Down arrow Down Arrow and select Company owned.
Import additional company-owned devices

You can import devices in bulk with a CSV file. First, download the device import template. Then, update it with the serial numbers of the devices you want to import and upload it to the Admin console.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Device management.

    To see Device management, you might have to click More controls at the bottom.

  3. Click Mobile devices.
  4. On the left under By device type, click the Down arrow Down Arrow and then Company owned.
  5. At the top, click Add Add .
  6. Click Download.
  7. Open the template file and enter the following device information:
    • Serial number of the device(Required)
    • Asset tag to assign to the device (Optional)
  8. Save the file.
  9. Go back to Admin console and click Choose File.
  10. Open the file you just saved and click Import.


After the import process completes, you’ll receive an email that indicates how many devices were successfully imported.

If any device serial numbers aren't imported, you might see these error messages:

  • Duplicate serial number—This serial number already exists as a company-owned device.
  • Invalid/empty serial number—A serial number is required.

To fix the problem, you should:

  1. Fix any errors.
  2. Remove the serial numbers that were successfully imported.
  3. Upload the file again.
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