The transition process depends on how the device is set up:
Personal device with a work profile
Your organization's management privilege is Profile owner
On the device, the user removes their work profile and then adds their work account again. They're prompted to set up Android Device Policy.
Note: If the device doesn't support Android Device Policy, the user is prompted to set up Google Apps Device Policy app instead.
Personal device without a work profile
Your organization's management privilege is Device admin
On the device, the user takes the following steps:
- Open the Google Apps Device Policy app.
- Tap Unregister. The work account is removed from the device.
- Open the Settings app and tap Accounts.
- Add the work account again and set up Android Device Policy. During enrollment, the user must set up a work profile because it's required for Android Device Policy.
Note: If the device doesn't support Android Device Policy, the user is prompted to set up Google Apps Device Policy app instead.
Company-owned device or a personal device the users sets as work-only
Your organization's management privilege is Device owner
To trigger the switch, an admin must reset the device or, if allowed, the user. The user can then add the work account again and set up Android Device Policy. Note: If the device doesn't support Android Device Policy, the user is prompted to set up Google Apps Device Policy app instead.
To reset the device from the Admin console:
-
Sign in with an
administrator account to the Google Admin console.
If you aren’t using an administrator account, you can’t access the Admin console.
-
- Click Mobile devices.
- Point to the device and click More

Wipe Device.
If you allow users to reset their devices, the user can reset the device.