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Google Developers Console Billing Support Requests

To notify Google of SLA financial credit eligibility as explained in our Service Level Agreements, please use this form instead.

For customers with a Silver, Gold or Platinum Cloud Platform Support Package: please create support tickets via the Google for Work Support Center. This form should be used by customers with a Bronze support package for the following:

  • Request support with your billing profile and settings.
  • Seek for answers to questions regarding your billing accounts, invoices, payments, etc.
Please enter a valid email address.
The Project ID can be found on the Google Developers Console/project page, e.g., 'my-cloud-project'. 
Please enter your Project ID or App ID.
The Billing account ID for Projects can be found under Google Developers Console/project. Open the menu Gallery Menu on the top left and select Billing. Under Billing, select Payment settings. If you have more than one billing account, select a billing account from the billing accounts drop-down list at the top. In Payment settings > Account details, the Billing account ID appears, e.g., 1234-5678-9012-3456.

Please provide more details of your request, e.g. description of billing issue, question.

Please do not submit personally identifying information, or sensitive financial information like credit card numbers, through this form.

Please enter a valid description of your inquiry.
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