Google Admin Console: Sign in Issues

If the following applies to you, please fill out the form below to contact Google support for further assistance:

  • You have trouble accessing or resetting the password of your existing Google Workspace admin account.

Note: If you can sign in to your Admin Console, please use the Contact Support functionality from the Admin Console if you are having any other issues.

This form is only for Google Workspace Admin Console sign in issues. If you are experiencing a different issue, please contact the appropriate Google support team.

If you had a G Suite Legacy edition, please go to this updated form to request for assistance.

When submitting troubleshooting data to support, please ensure you remove any sensitive data such as account passwords, cardholder data, confidential business data, personal health information. Additionally, please avoid providing sensitive government information such as identification numbers or criminal justice information. We will use the troubleshooting data to help us address your support issues and to improve our services, subject to the Google Privacy Notice.

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If you had a G Suite Legacy edition, please go to this updated form to request for assistance.

The updated form has been improved for a faster and more efficient recovery process. 

Please do not fill out the form below as you might not get assistance in time.

This is your Google Workspace or Cloud Identity admin account email address that you are having issues accessing.
Please enter a valid Google Workspace or Cloud Identity admin email address. For GMail recovery please visit this page.

Please provide an alternate, working email address - not your locked-out account.

Please enter a valid email address.
Would you prefer to be contacted by phone?
https://myaccount.google.com/privacypolicy?hl=$0
Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service.
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