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Oct 11, 2019
I have a black screen it wont do anything
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What Chromebook model are you using - brand name and complete model number is needed.
How old is it? Is it still under the 1-year manufacturer's warranty?
Before we have you do anything more complex, I'd like you to perform a Hardware Reset (also called an EC Reset).
Simply pushing the power button, or rebooting, does not remove the trickle charge that keeps the embedded controller (EC) running. A hard reset drops all power to the EC, so when the power comes back on it goes through a reinitialization. Since the EC controls the keyboard, touchpad, battery and all other on-board peripherals, performing this it can potentially fix a wide range of problems.
The procedure is detailed on this web page. Some devices require specific steps, but most newer devices only require a simple keyboard sequence.
First turn off your Chromebook completely (don't just close the lid).
Next, hold down the Refresh 
key and then press and hold the Power button. Hold both down for 10 seconds.
key and then press and hold the Power button. Hold both down for 10 seconds.Release the Refresh key and then the Power button and your Chromebook will restart. If it doesn't start, press Power again.
Let us know if that fixes your problem.
Sep 29, 2020
today's release is the 5 th change made so far in the 85 update
Oct 1, 2020
Oct 6, 2020
Oct 6, 2020
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