Users need to enter CAPTCHA challenge for Search

This issue can occur if your organization routes all search requests through a single IP using a proxy. Google Search might detect these requests as potential spam and abuse, which triggers a CAPTCHA challenge.

To try and fix the issue:

  • If you use the DefaultSearchProviderSuggestURL policy, change the URL to {google:baseURL}complete/search?output=chrome&q={searchTerms}.
  • Run a malware check on your network.
  • Stop users from using Hola VPN.

Related topics:

Was this helpful?
How can we improve it?