You can hide or delete the history of a direct message in Google Chat and Gmail. You can only hide or delete a direct message with another person.
- Hide conversation—Removes your copy of a conversation. It doesn't remove the conversation from other participants' views. If you hide a conversation and then chat with that person again, your chat history reappears (if it's turned on).
- Delete conversation—Permanently deletes your copy of a conversation's history. It doesn't delete the conversation from other participants' history. When you delete a DM, it deletes the DM content, but the data that indicates the instance of the DM remains in the backend.
Hide a direct message
Important: You can’t hide a group message with 2 or more people.
- On your computer, open Google Chat or Gmail.
- In Gmail: On the left, click Chat.
- On the left, next to the person's name or group, click More Hide conversation .
Delete a direct message
Important: You can’t delete a group message with 2 or more people.
- On your computer, open Google Chat or Gmail.
- In Gmail: On the left, click Chat.
- On the left, next to the person's name, click More Delete conversation.
- To confirm, click Delete.
To delete a single message instead of a conversation, go to Edit or delete a message.