If you occasionally miss Google Chat notifications, follow these steps.
Close the mobile app
Close the Google Chat or Gmail mobile app. When an app is open, notifications appear there. Notifications don’t appear when you’re:
Find out where you get notifications
Check where you receive notifications.
If you’re using chat.google.com:
- On your computer, go to Google Chat.
- At the top right, click Settings
.
- Under "Desktop notifications," check if the "Show an example" option shows.
- If you can find “Show an example,” you get Google Chat web notifications at chat.google.com.
- If you can’t find “Show an example,” you get Google Chat notifications in another browser tab or in the Chat app itself.
If you’re using Gmail:
- On your computer, open Gmail.
- At the top right, click Settings
See all settings.
- At the top, click the Chat and Meet tab.
Go to Chat and Meet settings
- Next to "Chat notifications settings," click Manage chat settings.
- Under "Desktop notifications," check if the "Show an example" option shows.
- If you can find “Show an example,” you get Google Chat web notifications in Gmail.
- If you can’t find “Show an example,” you get Google Chat notifications in another browser tab or in the Chat app itself.