Google Hangouts is being replaced by Google Chat. Learn about the switch from Google Hangouts to Google Chat.

Turn Google Chat notifications on or off

Notifications appear on the devices that you used most recently. If you’re not active in Chat, notifications appear on all devices that are signed in to your Google Account.

You’ll automatically get notifications when you create or respond to a message, or if you’re @mentioned.

You can turn off automatic notifications or customise your notifications by:

  • Device
  • Conversation
  • Space
  • Thread

You can customise notifications within the product that you use, such as Google Chat or Gmail. You can set up email reminders for messages that you haven’t read in more than 12 hours.

Tip: If you have multiple Google Accounts, you can set different notification settings for each account.

Turn Google Chat notifications on or off 

Turn on notifications

Turn on notifications in Google Chat

  1. On your computer, go to Google Chat.  
  2. At the top right, click Settings "".
  3. To turn on notifications for Google Chat messages, under 'Desktop notifications', tick the box next to 'Allow chat notifications'.
Tip: To turn email notifications for unread messages on or off, under "Email notifications," select Only @mentions & direct messages or Off.

Check if notifications are on

  1. On your computer, go to Google Chat.  
  2. At the top right, click Settings ""
  3. Under 'Desktop notifications', click Show an example.
  4. If an example notification doesn’t appear:

Turn on notifications in Gmail

  1. On your computer, open Gmail.
  2. At the top right, click Settings "" and then See all settings.
  3. At the top, click the Chat and Meet tab.
  4. Under 'Chat notifications settings', click Manage chat settings.
  5. To turn on notifications for Google Chat messages, under 'Desktop notifications', tick the box next to 'Allow chat notifications'.

Check if notifications are on

  1. On your computer, open Gmail.
  2. In the top right, click Settings "" and then See all settings.
  3. At the top, click the Chat and Meet tab.
  4. Next to 'Chat notifications settings', click Manage chat settings.
  5. Under 'Desktop notifications', click Show an example.
  6. If an example notification doesn’t appear:

Turn off notifications

Turn off notifications in Google Chat

  1. On your computer, go to Google Chat.
  2. At the top right, click Settings "".
  3. To turn off notifications for Google Chat messages, under 'Desktop notifications', untick the box next to 'Allow chat notifications'.
Tip: To temporarily mute notifications, set your status to 'Do not disturb'.

Turn off Google Chat notifications in Gmail

  1. On your computer, open Gmail.
  2. In the top right, click Settings "" and then See all settings.
  3. At the top, click the Chat and Meet tab.
  4. Next to 'Chat notifications settings', click Manage chat settings.
  5. To turn off notifications for Google Chat messages, under 'Desktop notifications', untick the box next to 'Allow chat notifications'.
Tip: To temporarily mute notifications, set your status to 'Do not disturb'.

Customise Google Chat notifications 

Customise notifications in a specific space or group conversation
  1. Go to Google Chat or your Gmail.
  2. Select the conversation participants or space name.
  3. At the top, next to the conversation participants or space name, click the down arrow Down arrow icon or More options More and then Notifications.
  4. Choose an option:
    • Notify always: Get push notifications and a notification dot for all new messages.
    • Notify less: Get push notifications and a notification dot when you’re @mentioned, when a thread that you follow gets a new message or if someone in the conversation uses '@all'.
      • For spaces with threads: To get a notification when someone starts a new thread, tick the box next to 'Also notify for the first message of new threads'.
    • Notifications off: You won’t get any push notifications, but @mentions and @all will continue to get a notification dot.

Tip: Even if you turn off notifications, you'll still get a red notification dot for @mentions and direct messages. 

Customise notifications for a specific thread in a space

If you choose the 'Notify less' option in a space, you can follow a specific thread to receive notifications about replies.

  1. Go to Google Chat or your Gmail.
  2. Open a space.
  3. Point to the thread.
  4. At the top right, click Follow.

Tips: 

  • You automatically follow threads you start, reply to or are @mentioned in.
  • When you follow a thread, the number of new messages appears next to the message or space.
  • To unfollow a thread and stop notifications, next to the thread, click Following.
Turn notifications on or off for a specific 1:1 message
  1. Go to Google Chat or your Gmail.
  2. On the left, to open the conversation, click the person's name.
  3. In the window that appears, click the down arrow Down arrow icon or More options More and then Turn off notifications or Turn on notifications.

Customise notification sounds in Google Chat

  1. On your computer, go to Google Chat.
  2. At the top right, click Settings "".
  3. Under 'Notifications sounds', select the sound to use for notifications.

Customise Google Chat notification sounds in Gmail

  1. On your computer, open Gmail.
  2. In the top right, click Settings "" and then See all settings.
  3. At the top, click the Chat and Meet tab.
  4. Next to 'Chat notifications settings', click Manage chat settings.
  5. Under 'Notifications sounds', select the sound to use for notifications.
Customise notifications when idle on Gmail
If you’re idle on Gmail or Google Chat on your computer, Google Chat notifications are sent to your mobile device instead of your computer. By default, you’re considered idle on your computer if you’re inactive in Gmail or Google Chat on your computer for more than 2 minutes, even if you’re still active on your web browser.
If you use a Chrome browser, you can change this setting to only get chat notifications on your mobile device when you’re no longer active on Chrome.
A ‘Pause mobile notifications when you are active on this device’ banner appears. To turn on idle notifications, click Continue

Tip: If the banner doesn't appear, go to your Chrome settings and turn on idle detection:

  1. Go to chrome://settings/content/idleDetection.
  2. Tick the box next to 'Sites can ask to know when you're actively using your device'.
  3. Under 'Customised behaviours', include mail.google.com or chat.google.com in the list of sites that you allow to know when you actively use your device.
    • To add the sites that you want to allow, click Add.

Where notifications appear 

When the Google Chat mobile app is open, notifications appear there. Notifications don’t appear:

While the Chat app is open, the message 'You're receiving Chat notifications here' appears. Learn more about the Chat standalone app.

Important: Your profile picture may appear on the notifications of incoming chat messages from you if the receiver uses an iPhone or iPad. Learn more about how to change your profile picture.

Related resources


Google, Google Workspace and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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