Turn Google Chat notifications on or off

Notifications appear on the devices you used most recently. If you’re not active in Chat, notifications appear on all devices signed in to your Google Account. 

You automatically get notifications when you:

  • Create or respond to a message.
  • Are @mentioned in a message or room.

You can turn off automatic notifications, or customize your notifications by:

  • Device
  • Conversation
  • Room
  • Thread

If you haven't read a message in over 12 hours, you get an email reminder. Email reminders aren’t sent for @mentions.

Customize notifications in Chat
  1. Open chat.google.com or the Chat standalone desktop app.
  2. In the top right, click Settings Settings and then Settings.
  3. To customize notifications, under "Desktop," click the Down arrow Drop down arrow and then choose an option:
    • All messages: For all direct messages and messages in rooms. 
    • New threads, threads I’m following and direct messages: For all direct messages, the first message of every new thread, and all threads you follow.
    • Threads I’m following and direct messages: For all direct messages and threads you follow. 
    • Only @mentions & direct messages: For direct messages and @mentions in rooms.
    • Optional: To play a sound for incoming notifications, check the box next to Play notification sounds.
    • Optional: To customize mobile notifications, under Mobile and then “Push notifications” and then click the Down arrow Drop down arrow and then choose an option.
    • Optional: To customize email notifications for unread messages, under Email, select Only @mentions & direct messages or Off.
  4. To turn off all notifications, click Off.
Customize notifications in Gmail
  1. Open your Gmail account. 
  2. In the top right, click Settings Settingsand then See all settings.
  3. On the top, click Chat and Meet and then Manage Chat settings.
  4. To customize notifications, under “Desktop notifications,” click the Down arrow Drop down arrow and then choose an option:
    • All messages: For all direct messages and messages in rooms.
    • New threads, threads I’m following, and direct messages: For all direct messages, the first message of every new thread, and all threads you follow.
    • Threads I’m following and direct messages: For all direct messages and threads you follow.
    • Only @mentions & direct messages: For direct messages and @mentions in rooms. 
    • Optional: To receive incoming messages as pop-up windows in Gmail, check the box next to Open chat pop-ups for new messages.
    • Optional: To play a sound for incoming chat notifications, check the box next to “Play notification sounds.”
    • Optional: To customize email notifications for unread messages, under “Email notifications,” select Only @mentions & direct messages or Off.
  5. To turn off all notifications, click Off.
Customize notifications in a specific room or conversation
  1. Go to Google Chat or your Gmail account.
  2. Select the conversation participants or room name.
  3. At the top, next to the conversation participants or room name, click the Down arrow Down arrow or More options Moreand then Turn off notifications or Turn on notifications.
Customize notifications for a specific thread in a room

When you follow a thread, the number of new messages appears next to the message or room. You automatically follow threads you start, reply to, or are @mentioned in.

  1. Go to Google Chat or your Gmail account.
  2. Open a conversation or room.
  3.  Point to the thread.
  4. At the top right, click Follow.

Tip:  To unfollow a thread and stop notifications, next to the thread, click Following.

Where notifications appear 

When the Chat mobile app is open, notifications appear there. Notifications don’t appear:

While the Chat app is open, the message "You're receiving Chat notifications here" appears. Learn more about the Chat standalone app.

Related topics


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