Mar 1, 2019

Phone Number for Google My Business Support

Hello,

My name is Anuj. I have a business listing on Google with name "Royal Jungle Retreat". At starting I registered my business with other email id that was lost. Now Someone is trying to edit my listing phone number and I want to fix this problem.

I want to verify my listing again. Please let me know how can I verify my same listing again.

Thanks
Anuj

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Recommended Answer

Mar 1, 2019

You are supposed to request the PIN to your physical address and then to wait:

If you have been waiting more then 14 days for a postcard then your best option would be to contact business support

I recommend getting in touch with GMB support via one of these options and ask for help in getting verified:

Talk to a specialist

Facebook

Twitter

You can call also Google My Business here.

Last edited Mar 1, 2019

Original Poster Community Specialist marked this as an answer

Preston Hudman

Aug 17, 2019

I GOT MINE IN THE MAIL, VERIFIED IT, THEN IT STUCK SAYING PENDING BECAUSE I CHANGED MY CATEGORY AT SOME WRONG TIME. SO I CLOSED THE ENTIRE THING (LOTS OF WASTED TIME UPLOADING AND MAKING MY FIRST POSTS) THEN OPENED AN ALL NEW ONE. SO I GET A PHONE CALL WHILE WAITING FOR MY PIN AND HE TELLS ME TO CHANGE A BUNCH OF STUFF SAYS HE WORKS FOR GOOGLE. SO I TELL HIM NO I MUST WAIT UNTIL I VERIFY OR ELSE IT WILL RUIN IT ALL. HE AGREES. I GET THE PIN TODAY (DAY 6) AND WHEN I CLICK THE LINK TO VERIFY ITS DEAD AND RETURNS AN ERROR 500. SO THEY DISABLED IT. so what now?

Preston Hudman

Aug 17, 2019

i guess im seriously going to have to close and shut down a 3rd time in a row and have a 3rd pin sent. this is crazy. pretty sure im being singled out.

Preston Hudman

Aug 17, 2019

in fact i might just ditch this entire gmail account at this point. i dont want my business being connected to a gmail that has been burdened with shadow penalties.

User 6981093513797293940

Aug 21, 2019

Talk to a specialist

Facebook

Twitter

You can call also Google My Business here.

John Vandenberg

Aug 21, 2019

and I have two fake and malicious "reviews", with EVIDENCE they are such, and have contacted Google business support requesting they be removed or at least contact me to see my evidence and THEN remove them....but nothing.

That was weeks ago... with 10,000 or so views a month to m y google business page, you would expect they would get this issue dealt with, Im at the point of giving this google account away, because this is worse support than both Facebook and Trip advisor, who took the crap down that these two girls put up on my reviews page.

The whole issue is that some people read the drivel they posted, and believe it.

The Blind Pig Bar & Cafe... rating for google business ..?

1 Oink out of 5

Natalie Cheize

Oct 11, 2019

I have 6 of them posted yesterday.

All arabic names

G C 3396

Nov 29, 2019

you can get a disposable number from http://textita.com

Its a good way to bypass phone verification

Anna A in Texas

Dec 20, 2019

I think we need a class action lawsuit

Google user

Dec 23, 2019

Hello. I’m the business owner of the salon. Someone wrote a review about my business but this person wasn’t here and I think it’s a fake review. How I can contact customer service? And is it possible to remove this review since it is fake information?

treebles

Diamond Product Expert

Dec 23, 2019

Hi Eric,

You need to report it to Google following the procedure described in this help article.

https://support.google.com/business/answer/4596773

Anna A in Texas

Dec 23, 2019

Eric they are liars and will never help you

John Vandenberg

Dec 23, 2019

I actually had 2 fake reviews with bad scores removed from my business page - I had screen shot evidence that proved they could not have possibly been there and / or were lying, and eventually they did remove them for me.