Managing location groups

This article is for agencies who manage multiple listings with an organization account. If you're not managing listings for an agency, learn more about location groups here instead.

A location group is a select group of business listings that's collectively managed by an organization or user group. Sorting your locations into groups makes it easier to manage multiple locations and keep them organized. You can apply changes and share access to multiple listings at once.

Here's a summary of the different role capabilities for location groups:

Capability Organization owner Organization member User group owner User group member
Create a location group
Edit location group name
Add locations
Transfer locations    
Send request to manage locations
View invitations received to manage locations
Delete location group    

Create a location group

To create a new location group:

  1. Sign in to Google My Business.
  2. Click Manage locations. (If you're part of multiple organizations, make sure to choose the right organization first.)
  3. Click Create location group.
  4. Enter the name of your group.
  5. Click Save.
  6. Start adding locations.

Add a new location to a location group

To add a new location to an existing location group:

  1. Sign in to Google My Business.
  2. Click Manage locations. (If you're part of multiple organizations, make sure to choose the right organization first.)
  3. Use the drop-down menu to choose a location group.
  4. Click Add location.
  5. Enter the business name, location, and other details.
  6. Follow the prompts to create the new listing.

Add a location to additional location groups

An existing location can be added to multiple location groups. To allow additional location groups to manage an existing location:

  1. Sign in to Google My Business.
  2. Click Manage locations. (If you're part of multiple organizations, make sure to choose the right organization first.)
  3. Use the drop-down menu to choose a location group.
  4. Click the location you want to manage.
  5. Click Users from the menu.
  6. In the top right corner, click the  icon, then choose Add one of your groups. (If you don't see the  icon, this means the location owner hasn't granted you the appropriate level of access.)
  7. Choose the location group and role, then click Add.

Transfer locations to a location group

To transfer existing locations to a location group:

  1. Sign in to Google My Business.
  2. Click Manage locations. (If you're part of multiple organizations, make sure to choose the right organization first.)
  3. Use the drop-down menu to choose a location group.
  4. Check the box next to each location you want to transfer.
  5. From the Actions drop-down menu, select Transfer Location.
  6. Select a location group to transfer the location to.
  7. Click Transfer.

If you want to move a location from a personal account (not associated with an organization) to an organization account, follow these steps.

View location group ID

To view the location group ID:

  1. Sign in to Google My Business.
  2. Click Manage locations. (If you're part of multiple organizations, make sure to choose the right organization first.)
  3. Use the drop-down menu to choose a location group.
  4. Click the gear icon  next to the location group name.
  5. You'll see the location group ID and other details.

Delete a location group

Before you delete a location group, you must first remove or transfer any locations within it. Deleting a location group can't be undone.

To delete a location group:

  1. Sign in to Google My Business.
  2. Click Manage locations. (If you're part of multiple organizations, make sure to choose the right organization first.)
  3. Use the drop-down menu to choose a location group
  4. Click Delete location group.
     
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