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Mark a location permanently closed

When one of your locations permanently closes, mark it as permanently closed on Google to keep your customers up-to-date.

Has one of your locations mistakenly been marked permanently closed? Learn how to reopen a location.

Mark a single location permanently closed

Desktop

To mark a single location permanently closed:

  1. Sign in to Google My Business.
  2. For a single location:
    • From card view, choose the listing you’d like to mark as closed and click Manage location. If you’re viewing your locations as a list instead of cards, switch to card view by clicking the cards icon on the right side above your locations.
    • Click Info at the top of the page.
  3. For multiple locations:
    • From list view, select the locations you’d like to mark as closed. If you’re viewing your locations as cards instead of a list, switch to list view by clicking the list icon on the right side above your locations. 
    • Click the pencil icon in the top-right corner of the page. 
  4. Locate the “Published on” section and click Mark as permanently closed.

The location will appear as permanently closed in your account and to users across Google.

Mobile

To mark a location permanently closed in the Google My Business mobile app:

  1. Scroll to the bottom of the “Edit business info” screen for the location you want to mark permanently closed.
  2. Tap Mark as permanently closed.
  3. When asked “Mark this business as permanently closed?”, tap Yes.
  4. Tap Save.

The location will appear as permanently closed in your account and to users across Google.

Mark multiple locations permanently closed

To mark multiple locations permanently closed:

  1. Sign in to Google My Business.
  2. From list view, select the locations you want to mark permanently closed. If you’re viewing your locations as cards instead of a list, switch to list view by clicking the list icon on the right side above your locations. 
  3. In the top-right corner of the page, click the three dot menu icon .
  4. Click Mark as permanently closed.
  5. In the dialog that appears, click Mark as permanently closed.

The locations will appear as permanently closed in your account and to users across Google. Multiple locations cannot be marked as permanently closed via spreadsheet.

Confirm that a location is closed

If Google receives updates indicating a location has permanently closed, you may be asked to confirm this information. 

To confirm a location is permanently closed:

  1. Sign in to Google My Business.
  2. Click Reported as permanently closed at the top of your screen.
  3. Click Confirm closed on the right side of the location. It will now show as permanently closed in your account and to users across Google. 

When viewing a single location, you may see the following notifications:

  • Reported  as open: “This location was previously marked permanently closed but is shown as open due to updates we’ve received” 
  • Reported as closed: “This location was previously marked as open but is shown as permanently closed due to updates we've received”

Click Review, then confirm the status of your location in the window that appears.

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