When your hours of operation change for a brief period of time, like for a special event, you can set holiday hours so that your regular hours don't change.
How it works
You can set holiday hours if your business temporarily adjusts its hours of operation or remains closed for up to 6 days in a row.
When necessary, you can schedule holiday business hours for:
- Special events
- Other exceptional circumstances
Other operation changes
- When to use More hours: If your business provides specific services with differing times, like senior hours, or delivery and takeout hours, you can set More hours instead of holiday hours.
- When to mark as Temporarily closed: If your business is closed for 7 or more days in a row, or will be closed for an unknown period of time, you should mark your business as Temporarily closed.
Important: For holiday hours to show up on your Business Profile, set your business hours to “Open with main hours.”
Set holiday hours
- On your Android phone or tablet, sign in to the Google Account you use to manage your Business Profile.
- To find your Business Profile, search on Google for your exact business name. You can also search for “my business.”
- Near the top, tap Edit profile Business information.
- Near the top, tap the Hours tab.
- Under “Business hours,” tap Holiday hours.
- Select the holiday date.
- To confirm suggested holidays: Tap Review.
- To set a custom date: Tap Add a date. Then, enter the date of the holiday.
- For dates you already set holiday hours: Scroll to the existing date.
- Update your hours.
- If you’re open for the day: Check the box next to the date. Then, enter times in “Opens at” and “Closes at.”
- If you're closed for the day: Uncheck the box next to the date.
- To add multiple sets of hours for the date: Tap More Add hours +. Then, enter the hours.
- To delete holiday hours:
- If your business is closed: Next to the holiday, tap Delete .
- If your business is open: Next to the hours, tap More Delete .
- Tap Save.
- In your bulk upload spreadsheet, locate the “Special hours” column.
- Enter the affected days and their special hours with “x” to designate an all-day closure.
- For example:
- 24-hour format: YYYY-MM-DD: HH:MM-HH:MM
- AM or PM format: YYYY-MM-DD: HH:MM AM-HH:MM PM
- For example:
- Save and import your spreadsheet. Your special hours will appear to customers on Google only for the designated days.
If you only add holiday hours to existing businesses, you can include only the store code and special hours columns on the spreadsheet. If you include empty columns or columns with headings but no information beneath them, existing information for those columns will be erased. If you add a new business, you’ll be alerted that you’re missing required column headings.
Tip: Separate each set of hours with a comma. To enter multiple sets of opening hours in one day, separate the sets into 2 entries with a comma. Learn how to format hours.
- For example, the following represents hours for a business that’s open for 2 distinct periods on December 26, 2015:
2015-11-26: x, 2015-12-25: x, 2015-12-26: 10:00-16:00, 2015-12-26: 17:00-18:00, 2016-1-1: 00:00-00:00
If a set of holiday hours extends from before midnight one day and past noon the next day, break the hours into multiple sets:
- One set that runs until the end of the first day
- One set that begins at midnight of the second day
For example, if your business is open from 7:00 PM until 5:00 PM the next day, enter your hours as follows:
- 2015-11-26: 19:00-00:00, 2015-11-27: 00:00-17:00
In this case, your regular hours for the second day are ignored in favor of the holiday hours. If you want to keep any of the next day's hours, include them again in your list of special hours, such as:
- 2015-11-27: 20:00-22:00