First, check that the address you entered is up to date and contains no extraneous information, as outlined in our address entry guidelines.
If your address doesn't have a street number, or you're sure that you've entered the address correctly but the system still can't find it, you can pin your businesses directly on the map by following these steps:
- Sign into Business Profile Manager.
- If you have multiple businesses, open the business you'd like to manage.
- Click the
Address field and check that your address is correct in the window that appears.
- On the right side of the window, you'll see a map with a red pin representing the middle of your business. Drag the pin to your business, using the + and - buttons at the bottom-right of the window to zoom in and out.
- Once you're sure that you've accurately pinned the middle of your business, click Apply in the top-right corner of the page.
Edits pending review usually take 24-48 hours to be reviewed, but may sometimes take longer.
If you still have issues, contact us.