We may review edits that you make to your verified business information to make sure that they follow the guidelines for representing your business on Google. Learn more about our guidelines.
Important: As a COVID-19 precaution, we're operating with a limited team. It may take longer than usual to connect with us. We recommend our Help Community and YouTube channel.
Tip: Edits pending review usually take up to 10 minutes. In India, and some other regions, we take extra steps to confirm that your phone number is correct. These steps make sure that your Business Profile is accurate.
Understand edit status
After you saved your changes, your edits may show up as:
- Accepted
- Pending review
- Not approved
- Not published
Google can update your business information at any time. Learn more about Google updates.
We may review your edits before we publish them.
If your edits aren't published, you could find the message: “Your edit is pending. It usually takes up to 10 minutes to be reviewed.” In some cases, the pending edits may take up to 30 days for review.
If you believe your business information on Google is incorrect, contact us.
We may review edits for quality before we publish them, so you may find that we haven't accepted some of your edits. Learn more about the guidelines for representing your business on Google.
If we decline some edits, you receive the message: “Your edit was not approved” with the edits that weren't approved.
If you believe your business information on Google is incorrect, contact us.
We may review your edits before we publish them.
If your edits aren't published, you will find the message: “Something went wrong and your edit wasn’t published” with the unpublished edits.
You can make your edits again. If you still have issues, contact us.
Understand Google updates
When we get reports that your business information may be incorrect, you get "Google updates." These reports come from various sources and help give customers the most accurate, up-to-date information about your business. Learn how to manage Google updates on your profile.
Unverified Business Profiles
If your profile is unverified, you can still edit some of your main business information through your Google Account like business name, business category, address, opening hours, phone number, and website.
Your edit still needs to be approved before it can be published. In some cases, you may still need to verify your profile first before you can make edits to your information.
