If a Business Profile on Google has already been verified and you're authorized to manage the profile, you can request ownership from the current profile owner. If you try to access a claimed multi-location profile, you can also verify as a site manager.
If you can't find a "Claim this Business" or "Own this business" link on the Business Profile, you’re likely already an owner for the business. On your profile, search for a “You manage this business profile” badge.
Learn how to claim ownership of a Business Profile from a Product Expert:
- To find the Business Profile you want to request ownership of, use either of these methods:
- Go to business.google.com/add.
- Enter the name and address of the business, then choose it from the search results.
- Find your business on Google Search or Google Maps.
- Under the Business Profile, click Claim this business.
- Go to business.google.com/add.
- Click Continue.
- You'll get a message that says someone else verified the profile. If you're authorized to manage the profile, you can request ownership from the current profile owner.
- Click Request access and fill out the form.
- Click Submit.
To request ownership of a service-area business from the current Business Profile owner:
- Go to business.google.com/add
- Enter your business information.
- Click Continue.
- Complete the verification process.
- Verification by postcard takes a few days. After you’re verified, you'll get an "Owner conflict" dialog that indicates the location is a duplicate.
- Click Request access.
If you have a bulk-verified account, you can follow the storefront business instructions above or request ownership of an existing Business Profile:
- Upload the location information via spreadsheet.
- In Google My Business, open the uploaded location.
- You'll get an "Owner conflict" dialog that indicates the location is a duplicate.
- Click Request access.
For some verified multi-location listings, the current owner may not be able to transfer ownership to another person. Instead, the requester can verify themselves as a site manager. If you want to become an owner or manager of the profile, you must contact an existing owner.
- On your computer, sign in to Google My Business.
- Enter the name and address of your business, then select it from the search results.
- Choose how you want to verify yourself as a site manager:
- Call
- Text
- Enter the code you receive through the verification method.
What to do after you've requested ownership
After you request ownership, the current profile owner has 3 days to respond. To check the status of your request, sign in to Google My Business or click the link in your confirmation email.
- If your request is approved: You'll be notified by email and can manage the Business Profile in Google My Business.
- If your request is denied: You'll be notified by email, and you can still suggest an edit to the profile. Also, you might be able to appeal the denied request.
- If you don’t hear back: If you don’t get a response after 3 days, you might have the option to claim the profile yourself. To claim a Business Profile:
- Open the original confirmation email you received about your ownership request.
- Find your request and follow the instructions on-screen to verify. Alternatively, sign in to Google My Business, and look for a “Claim” or “Verify” button on your dashboard.
Tip: The option to claim a profile is not always available.
