Clear search
Close search
Google apps
Main menu

Someone else verified my business

Some businesses have already been verified by an owner or manager and have a Google My Business listing. The listing is owned by the person who verified the business.

See if your business has already been verified by following these steps:

  1. Navigate to Google My Business.
  2. Sign in with the Google account you use to manage your business.
  3. Search for your business using its name and address. 
  4. Click on your business in the search results. 
  5. If you see a dialog letting you know that someone else has verified the business, choose one of the options below. 

Try a different email address

You may have already verified your business using a different email address. If you have more than one Google account (for example, one for personal messages and one for business communications), sign out of Google My Business and then sign in with another Google account.

You will see any listings that you have verified with this Google account. If you still don’t see any listings in any of your Google accounts, you will need to contact the current listing owner.

Request access

You can contact the current listing owner through Google My Business to request access to own or manage the listing.

To request access from the current listing owner:

  1. Navigate to Google My Business
  2. Sign in to Google with the account you use to manage your business. 
  3. Enter the name or address of your business, then select it from the search results.
    • You may see a dialog showing part of the email address that verified the listing. If you manage this email address, sign in to that account to access your business listing. 
  4. Fill out the form. The current listing owner may need to contact you for more info, so you won’t be able to submit your request without sharing your contact details with them.
  5. Click Submit
  6. The current listing owner will receive an email asking them to get in touch with you, and you’ll receive a confirmation email. Check on the status of your request by clicking the link in your confirmation email. 
  7. Allow a full 7 days for the current listing owner to respond to your request.
    • If you don’t hear back after 7 days, you can click View Request in the original confirmation email and follow the steps to request ownership.
    • If the request is denied, you'll be notified by email. You can click Appeal Now in the email to appeal the denied request.

You can also attempt to contact the current owner directly using the contact information in their business listing. Include instructions to add you as a listing manager or transfer ownership of the listing to you.

Was this article helpful?
How can we improve it?
Shape the future of Google support

User research studies help us improve our support services by allowing us to get feedback directly from users like you. Learn more, or sign up now for invitations to participate in future studies.