As a precautionary health measure for our support specialists in light of COVID-19, we're operating with a limited team. Thanks for your patience, as it may take longer than usual to connect with us.

Fix import errors

Understand errors

Errors within Google My Business may prevent your business information from being eligible to appear on Google Maps, Search, and ad campaigns. 

There are four reasons you may see an error:

  1. Your data doesn’t follow Google My Business formatting guidelines (e.g. "karascookies" instead of http://www.karascookies.com).
  2. Required fields are incomplete (e.g. you’re missing a name for a location).
  3. The data you provide is inconsistent or we don’t understand it (e.g. location marker is placed outside of the country you noted in the address).
  4. We made policy changes to improve location quality and this caused new errors to appear on previously submitted data.

View and fix errors

You can view all of the errors across your account by downloading your locations. Once you’ve fixed the errors, import your spreadsheet again. Learn more about errors and how to fix them.

Was this helpful?
How can we improve it?

Need more help?

Sign in for additional support options to quickly solve your issue

true
Get help from Small Business Advisors

Want to receive one-on-one guidance and tailored recommendations on how to make the most out of your Business Profile? Try booking an appointment with Small Business Advisors.


Please note: This service can not support troubleshooting requests including Google My Business verification or suspension, nor Google Ads billing.

Search
Clear search
Close search
Google apps
Main menu
Search Help Center
true
99729
false