The User-ID feature lets you associate your own identifiers with individual users so you can connect their behavior across different sessions and on various devices and platforms. Analytics interprets each user ID as a separate user, which provides you with more accurate user counts and a more holistic story about a user's relationship with your business.
Before you begin
Send user IDs
For instructions on how to send a user ID, see Send user IDs.
Verify the reporting identity
Make sure your property uses a reporting identity that includes the User-ID option by doing the following:
- In the Property column, click Reporting Identity.
- Select either By User-ID, Google signals, then device or By User-ID and device. Don't select By device only.
What you can do with User-ID
Compare signed in with non-signed in users
To compare the behavior of users who are signed in with the behavior of users who aren't signed in, build a comparison that uses the Signed in with user ID dimension and set the dimension value to "yes".
The user exploration displays the users who make up an existing segment, or who make up the temporary segment that results from using other Explorations techniques. You can drill down into the list to see detailed information about individual users, including how and when that user was acquired, summary metrics for that user, and a timeline of their activities on your site or app.
Create remarketing audiences based on User-ID data
You can create remarketing audiences based on user IDs. If you've linked your Google Analytics and Ads accounts, these audiences are available in your shared library in Google Ads.
- If you are using User-ID, then Analytics only includes the user identifier and the device identifier for the last device associated with each logged-in user.
- If you're not using User-ID, Analytics includes all device and user identifiers in the audience information it exports to Ads.
How Analytics handles sessions with incomplete User-ID collection
Users sometimes trigger events on your site or app before signing in or after signing out. In the first instance, Analytics uses the session ID to associate that session with the user ID provided when the user signs in. In the second instance, once a user signs out, Analytics stops associating any subsequent events with that user ID.
For example, a user starts a session with no associated user ID and triggers Events 1 and 2. No user ID is associated with those events. The user then signs in and triggers Event 3. Events 1, 2, and 3 are now all associated with that user's ID. The user finally signs out and then triggers Event 4. No user ID is associated with Event 4. Events 1, 2, and 3 remain associated with that user.
- The User-ID feature is built for use with Google Analytics technologies. All implementations must comply with the Analytics SDK / User-ID Feature Policy.
- The user IDs you send to Google Analytics must be fewer than 256 characters long.
- Any data in your Analytics account collected and recorded prior to implementation won't be reprocessed and associated with a user ID.
- User-ID data collected in one property can't be shared or mixed with data in other properties.