Attribution in Google Analytics 4 properties provides enhanced attribution features, such as a revamped Conversion paths report, and new attribution features, such as property-level attribution modeling, that provide deeper insights and more actionability than ever before.In this article:
Overview of attribution modeling
Customers may do several searches and click several of your ads before making a purchase or completing another valuable action on your website. Typically, all credit for the conversion is given to the last ad customers clicked. But was it solely that ad that made them decide to convert? What about the other ads they clicked on before it?
Attribution is the act of assigning credit for conversions to different ads, clicks, and factors along a user's path to completing a conversion. An attribution model can be a rule, a set of rules, or a data-driven algorithm that determines how credit for conversions is assigned to touchpoints on conversion paths.
There are 3 attribution models available in the Attribution reports in Google Analytics 4 properties: Data-driven attribution, Paid and organic last click, and Google paid channels last click.
To find the Attribution reports, click Advertising on the left. Under Attribution, click either Model comparison or Conversion paths.
All attribution models exclude direct visits from receiving attribution credit, unless the path to conversion consists entirely of direct visit(s).
Data-driven: Data-driven attribution distributes credit for the conversion based on data for each conversion event. It's different from the other models because it uses your account's data to calculate the actual contribution of each click interaction.
Each Data-driven model is specific to each advertiser and each conversion event.
How data-driven attribution works
Attribution uses machine learning algorithms to evaluate both converting and non-converting paths. The resulting Data-driven model learns how different touchpoints impact conversion outcomes. The model incorporates factors such as time from conversion, device type, number of ad interactions, the order of ad exposure, and the type of creative assets. Using a counterfactual approach, the model contrasts what happened with what could have occurred to determine which touchpoints are most likely to drive conversions. The model attributes conversion credit to these touchpoints based on this likelihood.
The methodology behind data-driven attribution (advanced)
There are 2 main parts to the data-driven attribution methodology:
- Analyzing the available path data to develop conversion rate models for each of your conversion events
- Using the conversion rate model predictions as input to an algorithm that attributes conversion credit to ad interactions
Develop conversion probability models from available path data
Data-driven attribution uses path data, including data from both converting and non-converting users, to understand how the presence and timing of particular marketing touchpoints may impact your users’ probability of conversion. The resulting models assess how likely a user is to convert at any particular point in the path, given exposure to a particular ad interaction.
The models compare the conversion probability of users who were exposed to the ad, to the conversion probability of similar users in a holdback group. (In more technical terms, the models compute the counterfactual gains of Google ad exposures by training on data from randomized controlled trials.)
Algorithmically assign fractional conversion credit to marketing touchpoints
The data-driven attribution model assigns credit based on how the addition of each ad interaction to the path changes the estimated conversion probability. The data-driven attribution algorithm uses features including time between the ad interaction and the conversion, format type, and other query signals to calculate this credit.
Paid and organic last click
Paid and organic last click: Ignores direct traffic and attributes 100% of the conversion value to the last channel that the customer clicked through (or engaged view through for YouTube) before converting. See examples below of how conversion value is allocated:
- Display > Social > Paid Search > Organic Search → 100% to Organic Search
- Display > Social > Paid Search > Email → 100% to Email
- Display > Social > Paid Search > Direct → 100% to Paid Search
- Paid and organic last click and Last non-direct click are two names for the same attribution model.
An engaged view is counted in data-driven attribution when a user:
- Watches an ad for 30 seconds (or until the end if it is less than 30 seconds)
- Clicks on a teaser card
- Clicks a companion banner or video wall
- Clicks on a phrase that is a call to action
- Clicks on the end screen
- Clicks to visit the advertiser’s website
Google paid channels last click
Google paid channels last click: Attributes 100% of the conversion value to the last Google Ads channel that the customer clicked through before converting. If there is no Google Ads click in the path, as in Example 6, the attribution model falls back to Paid and organic last click.
- Display > Social > Paid Search > Organic Search → 100% to Paid Search
- Display > Social > YouTube EVC > Email → 100% to YouTube
- Display > Social > Email > Direct → 100% to Email (fallback to last non-direct click)
Select attribution settings
To select an attribution model and conversion window for a Google Analytics 4 property, you must have the Editor or Administrator role for the property.
- In Admin, under Data display, click Attribution settings.
- Under Reporting attribution model, select an attribution model from the drop down. Learn more About the report attribution models.
- Under Conversion window, select the conversion windows for acquisition conversion events and all other conversion events. The All other conversion events option also controls the session attribution settings.
- Click Save.
These attribution settings don’t impact the attribution models selected in the reports in the Advertising section. Anyone can select attribution models for their personal use within the reports in the Advertising section. When you select an attribution model in the Advertising section, it doesn't affect how other users see data, or how data is calculated in reports outside of the Advertising section.