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Sep 30, 2023

Zero Impression on my app

Hello,
         My this app is having some issue i guess.ca-app-pub-3830082330439238~5413571606

I didn't get any email nor any notification in policy center for any policy voilation. Please check on your end that why it stopped showing impressions. it was working fine until yesterday. something happened today. i have lot of requests and users playing the game..Please check it and let me know what's the problem with this app..

Thanks.
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All Replies (3)
Sep 30, 2023
Hi,


*** MUST ALL THIS THINGS TO BE DONE FOR YOU CAN SHOW ADS ***
 
1. Each AdMob account must be associated with both an AdSense account and a Google Ads account. AdMob uses each of these accounts to manage certain parts of your AdMob account:

How does AdMob use AdSense & Google Ads?

Admob / AdSense / Google ads > recommend register on the same mail (all 3 accounts)

2. Google Ads

A .Manage access to your Google Ads account > add the your email (admob) to be admin guide >

https://support.google.com/google-ads/answer/6372672

B. to be sure you have payment active can follow on this guide > https://support.google.com/google-ads/answer/9357347
 
3. AdSense  

A. check the next your page
 
4. Admob

A. check the next your page
https://support.google.com/admob/answer/7591161

B. Provide your tax information

3. Have you integrated the Google Mobile Ads SDK correctly?          
Take a look at the sample apps available for Android and iOS.
 
Sample apps show how to use the Google Mobile Ads SDK to place ads into apps. 
 
 
 

you succeed to show test ads? 

4. Enable SKAdNetwork to track conversions (for IOS)

https://developers.google.com/admob/ios/ios14
  
 
6. Have any error? Policy center
 
7. Check the eCPM floor settings not on high (recommend all prices)
 
8. Is your app crashing? Check for crashes and application not responding (ANR) errors for your apps (AndroidiOS).  
 
9. Change the next:

Admob > setting > Account Information > seller information > change to > Transparent
 
10. Enable user metrics for your apps (its active?)
 
11. Your app live on the store play google/ Appstore and linked?
Link your app to an app store
 
12.  Admob > Apps > your app > Approval status > it's on "Ready"?

13. In the play console the status on "Yes, my app contains ads" ?

(under title "ADS")
https://support.google.com/googleplay/android-developer/answer/9859455

The ads need start show, it can take few weeks or less if don’t show after few weeks? Check again the all things and to be sure all done.

 
Oct 24, 2023
Hi,

Go to your policy center and fix the policy violation of the app.

admob > policy center
Oct 26, 2023
Ok will do!
Oct 20, 2023
Im sorry to hear about the issue you're facing with your app. Its concerning that there has not been any notification regarding policy violations. I recommend checking the settings and configurations related to the app ID Code ca-app-pub-3830082330439238~5413571606 on your dashboard. If the problem persists reaching out to the support team for further assistance would be the next step. I hope this gets resolved soon.
Oct 21, 2023
I'm sorry to hear about the issue you're facing with your app. It's frustrating when something like this happens suddenly. I recommend reaching out to the lower cortisol support team for your app platform with the provided code. They should be able to assist you in identifying and resolving the problem swiftly. Wishing you a quick resolution!

Nov 9, 2023
I’m not even making a dollar 
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