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About Privacy & messaging

This article describes Google's Privacy & messaging tool, a comprehensive solution for managing user privacy choices and monetizing content. The tool allows publishers to create and manage user messages, including consent requests and opt-out options, in compliance with regulations like GDPR and US state privacy laws.

Google has a long history of taking a user-first approach in everything we do. As a part of our commitment to users, we never sell personal information and give users transparency and control over their ad experiences via tools like My Account, Why this Ad, and Mute this Ad. We also invest in initiatives such as the Coalition for Better Ads, the Digital News Initiative, the Google News Initiative and ads.txt in order to support a healthy, sustainable ads ecosystem and help you, our publishers, grow.

As part of this effort, we’ve developed an integrated Privacy & messaging tool to help you manage privacy choices and monetize your content. Use the controls on the Privacy & messaging page to manage the settings for various privacy regulations. Optionally, use the messaging features to create and manage the messages you use to obtain consent from your users. Draft new messages, display them to users, and measure user engagement to understand how users are interacting with the consent messages you've created.

Use Privacy & messaging to create user messages—messages you create and display to users on your site or app. User messages present users with information about your request and different choices depending on the message type and settings you’ve selected. Privacy & messaging can help you communicate with users to gather consent or opt-out requests, as required by regulations like the European General Data Protection Regulation (GDPR) and US state privacy laws, or recover lost revenue from ad blocking users.

There are several types of user messages and each message type is designed to help you streamline a particular process.

This article will help you understand the tools available in Privacy & messaging.


Get started

To access your Privacy & messaging page, sign in to your AdMob account and click Privacy & messaging in the AdMob sidebar.

Settings

Use the settings in Privacy & messaging to manage account-level privacy and message settings:

  • Privacy regulations settings: On the "Settings" tab for each privacy regulation, you can manage the account-level settings related to that specific regulation, including the types of ads you want to serve and the ad partners you want to use. These settings were previously located on other pages in your account.
  • Message settings: You can also manage account-level message settings on the "Settings" tab if you have chosen to use Privacy & messaging to create and manage user messages. The first time you create a new message for a particular message type, you may be asked to review key account settings.

To access and adjust message settings, click Privacy & messaging, then click Settings on one of the message type cards.

Learn more about the settings available in Privacy & messaging: 

Messages

The messages list displays the draft and published messages you’ve created. It includes their current status, how many apps they’re associated with, and the languages in which they’re available. Draft new messages, display them to users, and measure user engagement with the messages you’re currently displaying.

To access the messages list, click Privacy & messaging. Click Manage on one of the message type cards on the Privacy & messaging page.

If you have a combination of Ad Manager, AdSense, and AdMob accounts, changes to messages in one account will affect your other accounts. Learn how your messages work across the platforms.  

Supported languages

You can create messages in a variety of languages. The language your message is displayed in is determined at serving based on the language setting on the user’s device.

Languages supported for European regulations messages

Bulgarian
Catalan
Croatian
Czech
Danish
Dutch
English (US)
English (UK)
Estonian
Finnish
French
German
Greek
Hungarian
Icelandic
Italian
Japanese
Latvian
Lithuanian
Norwegian
Polish
Portuguese (Portugal)
Romanian
Russian
Serbian
Slovak
Slovenian
Spanish
Swedish
Turkish

Languages supported for US state regulations messages

English (US)
Spanish
Spanish (Latin America) 

Languages supported for IDFA messages

Arabic
Bangla
Bulgarian
Chinese (Simplified)
Chinese (Traditional)
Croatian
Czech
Danish
Dutch
English (UK)
English (US)
Estonian
Filipino
Finnish
French
German
Greek
Hebrew
Hindi
Hungarian
Icelandic
Indonesian
Italian
Japanese
Korean
Latvian
Lithuanian
Marathi
Norwegian
Persian 
Polish
Portuguese (Brazil)
Portuguese (Portugal)
Romanian
Russian
Sinhala
Slovak
Slovenian
Spanish
Spanish (Latin America)
Swedish
Tamil
Telugu
Thai
Turkish
Ukrainian
Urdu
Vietnamese

Test your messages

Use the Google User Messaging Platform (UMP) SDK to test your app's behavior as though the device was located in the EEA, the UK, or Switzerland.

Learn more about geographical testing for the UMP SDK on Google Developers

Reporting

card at the top of the privacy regulation detail page displays user engagement metrics so you can understand how your messages are performing. You can also download a .CSV file for an in-depth look at the performance of each type of message.

Learn more about metrics and message engagement

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