Working with remote and in-office colleagues? Learn how to thrive in hybrid work environments.

Get started with Voice

Make and receive calls

Want to use Google apps at work or school?  Sign up for a Google Workspace trial


You can make and receive calls on your computer at or use the Google Voice app on your mobile device.

When you make calls in Voice, you can use Wi-Fi and mobile data instead of minutes from your mobile phone plan. If an Internet connection isn't available, you can make calls using the linked number from your mobile carrier if you set up a number.

In this section, you learn how to:

Make a call


Note: The buttons on your connected Bluetooth devices may not work as expected to answer calls or hang up.

On a mobile device

  1. Open the Voice app "".
  2. On the bottom, tap Calls "".
  • If the number you want to call is a saved contact: On the top, in the search bar, enter the name and select it from the list.
  • If the number you want to call isn’t a saved contact: Tap Dial ""  and then enter the number.

  3. Tap Call "".

Call on mobile

Make a call using Wi-Fi and mobile data:

  1. Open the Voice app "".
  2. At the top left, tap Menu Menuand thenSettings.
  3. Under "Calls," tap Making and receiving calls.
  4. Select Prefer Wi-Fi and mobile data.

Important: If you start a call from your mobile device instead of the Google Voice app, the call uses minutes from your mobile phone plan.

On mobile, select "Prefer Wi-Fi and mobile data"

On a computer

(Chrome Browser, Microsoft Edge, Mozilla Firefox, and Safari)

  1. On your computer, go to
  2. In the Calls Calls tab tab, if the person appears in your recent calls list, point to their name and click Call "".

    Or, choose one of these methods in the Calls Calls tab, Messages Messages tab, or Voicemail Voicemail tab tabs:

    • If the person appears in your contacts list on the right, click their name.
    • In the search bar at the top, or in the Enter name or number field on the right, enter the person's name or phone number. Click their name in the list of contacts that appears.
    • Use the keypad to dial the number, and then click Call "".
      To show the keypad, in the bottom right, click Dial "".

      For international calls, enter the country code before the number (for example, +55 for Brazil).

In the upper right, the Call as field shows your Google Voice number.

Make a call on a computer

Transfer a call


You can transfer a call to another number from your computer or mobile device. See Transfer a call.

Use Voice with ring groups


Your administrator might set up ring groups to let people in your organization answer calls from the same Voice number. Ring groups allow members to take turns answering calls.

You can make calls and display the phone number of any ring group that you’re a member of. If you get a call as a member of a ring group, you’ll see the ring group’s number in Voice. If you return a missed call from a ring group, recipients see the ring group’s phone number.

Change the number that call recipients see:

On a mobile device

  1. Open the Voice app "".
  2. In the lower-right corner, tap Call "".
  3. Tap Call as and select a number from the list.

On a computer

  1. On your computer, go to
  2. In the top-right corner, click Call as.
  3. Select a number from the list.

Depending on how your administrator sets up the ring group, you might notice that some calls don’t ring as long as other calls. Your administrator can set the calls to ring through each member of the ring group for a quicker response time.

Check voicemails for a ring group:

Your administrator can specify which ring group members get voicemail messages.

  1. Open your Google Workspace email account.
  2. If you don’t see an email message from your Voice ring group, contact your administrator.

You will not find ring group voicemail messages in Voice.

Join a meeting


A meeting participant in Google Meet can invite you to join a meeting by calling your Voice number. When you answer the call, you're connected to the meeting. See Get started with Google Meet.

Meet on a phone

Call emergency services


You can get help in an emergency by calling your local emergency services number from Voice. Any phone, including mobile phones, can call emergency services and connect to emergency responders.

Phone with emergency and phone symbols


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.


Was this helpful?
How can we improve it?
Get help from Small Business Advisors

Want to receive one-on-one guidance and tailored recommendations on how to make the most out of your Business Profile? Try booking an appointment with Small Business Advisors.

Important: This service cannot troubleshoot issues, including Business Profile verification or suspension, or Google Ads billing.

Clear search
Close search
Google apps
Main menu
Search Help Center